JCPenney · 10 hours ago
Operations Supervisor - Westshore Plaza
Tampa, FL
Full-time
Onsite
Entry, Mid Level
$21/hr - $26.25/hr
2+ years expJCPenney is a shopping destination for diverse, working American families, offering a wide range of products and services. The Operations Supervisor is responsible for driving sales growth, supervising operations associates, and ensuring efficient execution of store operations and customer service.
E-CommerceFashionRetail
Responsibilities
Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner
Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution
Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes
Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance
Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance
Qualification
Required
Minimum of 2 years retail leadership experience
Bachelor degree or equivalent work experience
Holds self and others accountable to a higher standard to achieve results
Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience
Adapts quickly to changing situations with energy and a positive attitude
A confident leader; willing to take on challenging assignments
Acts in accordance with beliefs and deals with conflict quickly and in a positive manner
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year
Additional compensation for working on a designated holiday
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
2026-01-16
Company data provided by crunchbase