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Hilltop Community Resources · 19 hours ago

IT Coordinator

Grand Junction, CO

Contract

Onsite

Entry Level

$21.50/hr - $23.62/hr

1+ years exp

Hilltop Community Resources is a multi-faceted non-profit organization focused on building community connections. The IT Coordinator provides administrative and logistical support to the IT department, serving as the first point of contact for Helpdesk inquiries and managing service tickets, purchase requests, and meeting coordination.

CommunitiesConsultingNon Profit

Comp. & Benefits

Responsibilities

Answer the Helpdesk line and assist users with password resets

Create, track, and manage service tickets; escalate all technical issues to TSS staff

Create and track IT purchase requests; coordinate with vendors and finance as needed

Maintain and update the IT Main Calendar, including tracking of software, hardware, and service renewal dates

Assist in managing and tracking IT-related contracts in coordination with the IT and Purchasing teams

Schedule meetings, reserve meeting spaces, and arrange catering or refreshments

Maintain documentation related to service tickets, purchase orders, contracts, and meeting logistics

Provide general administrative support to the IT department, including data entry, invoice coding, and internal communications

Assist with onboarding coordination such as scheduling and equipment preparation

Participate in IT team meetings and cross-functional projects as needed

Qualification

IT supportAdministrative coordinationService ticket managementVendor coordinationMeeting coordinationData entryInternal communicationsOnboarding coordination

Required

High School Diploma or equivalent

Minimum of one year of experience in administrative coordination or IT support

Valid Colorado Driver's License

Background checks including Hilltop Criminal Background Check, Sex Offender Registry, Driving Record, Department of Health and Human Services Office of Inspector General (OIG) Exclusion List, Non-Facility Fingerprint Card, Tuberculosis (Tb) Skin Test