Apple · 6 hours ago
Senior Manager, Digital Shopping Experience
Cupertino, California, United States
Full-time
Onsite
Director/Executive
$229K/yr - $345K/yr
15+ years expApple is a company that revolutionizes entire industries through innovation and diversity. They are seeking a Senior Manager for Digital Shopping Experience to lead a team in delivering exceptional shopping experiences across Apple Store Online and the Apple Store App, focusing on customer engagement and e-commerce strategy.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Responsible for the end-to-end customer journey and shopping optimization of our web platforms including buying experiences, affordability and payments, and transactions
Clearly understands the business and shopper engagement from a customer journey and experience perspective, reports out regularly on performance and identifies actionable insights
Craft original views on market & competitor trends, in order to create strategic vision and presentations that inform cross functional partners of business priorities, opportunities, and performance
Provide feedback on new solutions and designs in large cross-functional forums with a deep focus on customer experience and business priorities
Inspire, develop, and lead a high performing team of Digital Experience professionals
Qualification
Required
15+ years experience in a retail e-commerce, strategy, and/or customer experience function
10+ years of people leadership, developing and managing a team of individual contributors including at senior levels
Deep expertise in digital commerce best practices and proficient knowledge of emerging technologies
Experience working closely with creative and UX teams to create innovative customer experiences and define shopping journeys
Superb communication and presentation skills, with the ability to effectively convey complex analysis and data insights to both technical and non-technical stakeholders, including extensive experience presenting to leadership groups and executives
Preferred
A strong understanding of global trends and eCommerce consumer behavior
Thrives in an ambiguous, fast-paced environment operating at both strategic and tactical levels with a strong attention to detail
Ability to work collaboratively in a cross-functional environment and effectively manage multiple priorities
Proven leadership in establishing and implementing a vision, goals and strategic and tactical execution plans
Proven people manager who builds capabilities of individuals and teams through effective employee development, involvement, communication and coaching
Actively contribute to an inclusive environment through inclusive hiring, encouraging all voices to be heard and valuing those voices, and serving as an example of leading a culture of belonging for others
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase