CarePilot · 2 days ago
Customer Success Specialist
Kansas City, MO
Full-time
Onsite
New Grad, Entry LevelCarePilot is building healthcare technology to enable a world of medicine without the mouse and keyboard. The Customer Success Specialist will focus on ensuring customer satisfaction through proactive communication, problem-solving, and support, while building meaningful professional relationships to enhance customer success.
Artificial Intelligence (AI)Health Care
Responsibilities
Providing excellent customer service
Assisting in resolving customer inquiries
Analyzing customer feedback to improve processes
Building meaningful professional relationships to enhance customer success
Qualification
Required
Customer Satisfaction, Customer Service, and Customer Support skills
Strong Communication skills, including written and verbal communication
Proficiency in Analytical Skills to address issues and identify solutions
Experience with fostering long-term client relationships
Ability to multi-task, prioritize workloads, and thrive in a collaborative environment
Preferred
Proficiency in using CRM tools and customer support platforms is a plus
Bachelor's degree in Business, Communications, or a related field is preferred
Company
CarePilot
CarePilot is an innovative platform aimed to better healthcare experiences via the use of AI.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$3.2MKey Investors
Mucker Capital
2025-06-16Seed· $2.5M
2024-08-01Pre Seed· $0.7M
Leadership Team
John O'Hearn
Co-Founder/Advisor
Tanner Helton
Co-Founder & VP of Engineering
Recent News
Startland News
2025-11-05
Company data provided by crunchbase