Grand Lifestyles · 6 hours ago
Director of Sales & Marketing - Senior Living
Grand Lifestyles is a rewarding, fast-paced, professional company located in the Western Suburbs of Chicago. They are seeking a Director of Sales & Marketing who will be responsible for achieving community occupancy and sales objectives while developing effective marketing strategies and maintaining professional contacts.
Responsibilities
Achieve community occupancy and sales objectives
Complete initial intake forms for potential residents
Obtain required information needed to admit residents in a time efficient manner
Request from specific agencies the completion of DON and other necessary screening forms
Home visits and telephone calls to potential residents to determine proper qualifying factors
Interview and recruit new residents
Develop and maintain professional contacts by all means, including but not limited to visiting, mailings, telephone calls, and in-services
Maintain CRM database of facility contacts and resources for networking
Develop and utilize creative functions, activities, and tactics that will prove as effective marketing tools for the facility
Attend specific senior functions and council meetings that will enhance the span of our marketing horizon
Serve as liaison between residents, their families, and the facility during the admission process
Respond to all new inquiries (phone-in or walk-ins) within 24 hours
Provide tours of the facility to inquiring visitors
Maintain a resident waiting list and follow-up with all potential residents
Assure that any acquired documentation is forwarded to proper staff upon the admission of a new resident
Orientate residents regarding established policies and procedures
Other related duties and responsibilities that may become necessary to assure that the needs of the facility are met
Communicate effectively with all personnel and other Department Supervisors
Collaborate and assist resident recruitment staff to develop, implement, and analyze the strategies that promote the census goals
Maintain, follow up, and submit a contact visitation calendar with a minimum of 20 weekly visits
Submit all marketing materials and updated information to the Executive Director for the weekly marketing meeting
Responsible for being knowledgeable of any and all the Communities’ policies, community service and procedures
Understanding and effective implementation of all appropriate fair housing Regulations
Must be available to work evenings, weekends and holidays when necessary
Qualification
Required
Achieve community occupancy and sales objectives
Complete initial intake forms for potential residents
Obtain required information needed to admit residents in a time efficient manner
Request from specific agencies the completion of DON and other necessary screening forms
Home visits and telephone calls to potential residents to determine proper qualifying factors
Interview and recruit new residents
Develop and maintain professional contacts by all means, including but not limited to visiting, mailings, telephone calls, and in-services
Maintain CRM database of facility contacts and resources for networking
Develop and utilize creative functions, activities, and tactics that will prove as effective marketing tools for the facility
Attend specific senior functions and council meetings that will enhance the span of our marketing horizon
Serve as liaison between residents, their families, and the facility during the admission process
Respond to all new inquiries (phone-in or walk-ins) within 24 hours
Provide tours of the facility to inquiring visitors
Maintain a resident waiting list and follow-up with all potential residents
Assure that any acquired documentation is forwarded to proper staff upon the admission of a new resident
Orientate residents regarding established policies and procedures
Other related duties and responsibilities that may become necessary to assure that the needs of the facility are met
Communicate effectively with all personnel and other Department Supervisors
Collaborate and assist resident recruitment staff to develop, implement, and analyze the strategies that promote the census goals
Maintain, follow up, and submit a contact visitation calendar with a minimum of 20 weekly visits
Submit all marketing materials and updated information to the Executive Director for the weekly marketing meeting
Responsible for being knowledgeable of any and all the Communities' policies, community service and procedures
Understanding and effective implementation of all appropriate fair housing Regulations
Must be available to work evenings, weekends and holidays when necessary
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance