Körber · 1 week ago
Technical Advisor
Richmond, VA
Full-time
Onsite
Mid Level
3+ years expKörber is a leading Sales and Service company supporting the North American tobacco industry. They are currently seeking a Technical Advisor responsible for providing technical clarification on quotes and orders related to machinery upgrades and conducting quality audits to ensure compliance with specifications and standards.
Digital MediaMachinery ManufacturingManufacturingPharmaceuticalSupply Chain ManagementWarehouse Automation
Responsibilities
Provide technical clarification for customer inquiries related to quotes and orders involving machine upgrades, conversions, partial overhauls, and new machines
Conduct quality inspections of kits, conversions, and machines to ensure compliance with technical and quality standards
Support Account Administrators with order processing, purchasing, sales, and assembly activities
Collaborate with Körber Technologies to resolve customer inquiries and orders requiring technical clarification
Ensure timely and accurate responses to customers by minimizing turnaround time and executing orders in a technically correct manner
Maintain organized and accurate records of all technical clarifications related to inquiries and orders
Update and manage equipment history files for machines installed at customer sites
Perform additional duties as assigned to support business and operational needs
Demonstrate flexibility to work occasional overtime when required to meet project deadlines, in accordance with company policy and applicable labor laws
Qualification
Required
Bachelor's degree in Mechanical Engineering or a related technical field required. Equivalent hands-on experience in a mechanical or industrial engineering environment may be considered
Minimum of three (3) years of experience in a technical support, design, or engineering role
Proficiency in English, both written and verbal
Proficient in Microsoft Office Suite, including Word and Excel
Experience with SAP or similar ERP systems
Strong analytical and problem-solving abilities
Ability to read, interpret, and apply technical detail and assembly drawings in 2D and 3D, schematics, and specifications
Preferred
Prior experience with Körber Technologies products or similar automated/mechanical systems is a plus
Working knowledge of German preferred to support technical documentation and collaboration with global teams
Benefits
Competitive salary
Flexible working hours
Paid vacation
Vacation purchase program
Sick days
Paid holidays
401k Plan with a $1 for $1 match up to 6% of your base income
Medical, dental, vision insurance plans
Basic life and disability insurances, both short and long term, paid by employer
Voluntary life insurance purchase program
Training and Development Program
Company
Körber
We are Körber – an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change.
10001+ employees
H1B Sponsorship
Körber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$477.5MKey Investors
Kohlberg Kravis RobertsDZ BANK
2022-01-11Acquired
2021-12-14Private Equity
2020-11-30Debt Financing· $477.5M
Recent News
2025-12-04
2025-08-27
Company data provided by crunchbase