Customer Service Technician jobs in United States
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RemX | The Workforce Experts · 13 hours ago

Customer Service Technician

positionGrand Rapids Metro
timeFull-time
remoteOnsite
seniorityMid Level
money$55K/yr - $55K/yr
date3+ years exp

RemX | The Workforce Experts is an established and rapidly growing company in the HVAC & Plumbing industry, seeking a Customer Service Technician. The role involves providing troubleshooting guidance and installation support in a fast-paced contact center environment.

Information TechnologyStaffing Agency

Responsibilities

Taking 20+ service calls per day

Qualification

HVAC knowledgePlumbing knowledgeCustomer service experienceTroubleshooting skillsContact center experience

Required

3-5+ years' experience in customer service
Previous customer service experience providing troubleshooting guidance and installation support to service technicians and homeowners in a fast-paced contact center
This position requires you to work in a Contact Center daily

Preferred

A background with Installation and servicing of plumbing and HVAC/R products
Familiarity of common practices and terminology in the field of HVAC/Plumbing services

Company

RemX | The Workforce Experts

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RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada.
dateFounded in 2002
location
Los Angeles, California, USA
people-size1001-5000 employees
web-link
http://www.remx.com

Funding

Current Stage
Late Stage
Company data provided by crunchbase