Magellan BPO · 13 hours ago
Quality Assurance Manager (Web Platforms)
Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. They are seeking a Quality Assurance Manager responsible for defining, implementing, and enforcing quality assurance standards across large-scale, high-traffic websites, ensuring digital properties meet strict requirements for performance, accessibility, SEO integrity, security, and usability.
Customer ServiceOutsourcing
Responsibilities
Own the QA strategy for multi-site CMS platforms (e.g., WordPress, Drupal)
Define and maintain test plans covering:
Functional testing
Cross-browser and cross-device testing
Performance and load testing
Accessibility (WCAG 2.1 AA)
SEO validation
Lead QA efforts for:
New feature releases
Content migrations
Emergency or crisis messaging deployments
Coordinate with development, SEO, UX, and project management teams to resolve defects
Ensure Core Web Vitals meet performance thresholds prior to release
Establish pre-launch and post-deployment QA checklists
Oversee defect tracking, prioritization, and resolution SLAs
Validate analytics, tracking, and tag deployments
Produce QA reports for stakeholders and leadership
Qualification
Required
5+ years in QA for web development projects
Experience managing QA for high-traffic or enterprise websites
Strong understanding of: Web standards, CMS-based platforms, Accessibility compliance, SEO best practices
Experience with QA tools (e.g., Jira, TestRail, BrowserStack, Lighthouse)
Excellent documentation and communication skills
Preferred
Government, tourism, or public-sector digital experience
Familiarity with Core Web Vitals and SEO auditing tools
Experience supporting crisis or emergency site updates
Company
Magellan BPO
Magellan Solutions Outsourcing Inc.
Funding
Current Stage
Late StageRecent News
2025-02-06
2024-12-06
Company data provided by crunchbase