CereCore · 1 week ago
Product Analyst
Nashville, TN
Full-time
Onsite
Senior Level
5+ years expCereCore is seeking a Product Analyst for their Clinical Technology Solutions Team to assist in the Meditech Expanse conversion implementation for HCA. The role involves maintaining and supporting Case Management departmental information systems, focusing on system integration, implementation, and problem-solving related to Case Management Services applications.
ConsultingInformation ServicesInformation Technology
Responsibilities
Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Clinical Technology Solutions (CTS) Team
Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement
Maintains integrity of system by reviewing data and system monitoring tools
Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies
Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues
Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users
Designs, creates and maintains reports consistent with the business requirements
Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff
Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository
Professional demeanor and positive attitude; customer service orientation
Collaborates with Case Management Education Team to implement user training programs for new and existing end-users
Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions
Will engage in UAT, Regression, Integration, Smoke, and System testing Assist with building automation technical strategies and frameworks based on planned and prioritized work Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure
Qualification
Required
Bachelor's degree Bachelor's degree healthcare related field
5+ years of experience in Technology product development and our implementations
3+ Years of Experience in Healthcare Prior experience utilizing MEDITECH or other acute care EHR systems
Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect
Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results
Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results
Company
CereCore
CereCore has implemented EHR systems in more than 300 facilities and offers staffing and remote support services for major EHR acute.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Curtis Watkins
President & CEO
Recent News
PR Newswire
2025-11-07
2025-06-07
2025-05-17
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