ServiceNow · 11 hours ago
New Logo Account Executive - Enterprise Retail
Addison, TX
Full-time
Hybrid
Senior Level
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The New Logo Account Executive will identify new business opportunities and convert prospects into customers, focusing on strategic territory planning and sales execution to achieve revenue growth targets.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Strategic territory planning - Follow a disciplined and analytical approach to planning and maintaining a target new account pipeline. Keep pipeline current and progressing
Sales strategies - Develop effective and specific account plans to maximize new revenue growth. Develop and leverage relationships throughout our strong partner networks and in your net new customer accounts to drive strategy through organization
Creative marketing and prospecting – Think outside-the-box to cultivate awareness of the ServiceNow vision. Strong planning and execution of targeted campaigns for your territory
Customer Acumen - Actively understand each customer’s strategic growth plans, technology footprint and corresponding technology strategy, internal challenges and competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect
Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap
Account Transition – After successfully closing your initial sale, you will orchestrate the transition of the account to our Account Management team
Net New Revenue – Execute on new business revenue goals for the organization
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management (within software or IT sales organizations) and/or Management Consulting, with a demonstrated ability to generate new business at new accounts
Demonstrated experience in territory strategy, planning and sales execution with measurable wins
Ability to understand broad, macro-level business IT needs for a prospective client
Ability to break down a complex sales process into discrete activities and see steps ahead to deliver customer outcomes
Excellent interpersonal skills to inspire and lead a matrix team to establish trust and credibility with prospective customers
Demonstrated perseverance, resilience, and savvy to find new creative paths to open doors, increase interaction and participation, and engage prospects
The ideal candidate lives our values to 'stay hungry and humble' and doesn't take their success for granted, always curious, ready to learn and evolve
Travel up to 50% (depending on geography/region)
Preferred
Current location in Texas, United States strongly preferred
7+ years of quota carrying, technology solution-based direct sales experience, penetrating net new accounts within a territory
Track record of consistently achieving or surpassing your sales quota (specifically new logo and pipeline goals)
Experience successfully selling to retail industry strongly preferred
Strong sales strategy skills and demonstrated experience prospecting and bringing in new business
Experience and success selling a variety of SaaS solutions across all lines of business
Demonstrated experience in keeping accurate forecast your territory, monthly/quarterly/annually, utilizing sales tools and analytics to target customers with higher propensity to buy and creating strategies that maximize success
Ability to thrive in a fast-paced environment
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Crowdfund Insider
2026-01-17
2026-01-16
Company data provided by crunchbase