Sugarloaf Resort Lodging Year-Round Auditor and Front Desk Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sugarloaf ยท 11 hours ago

Sugarloaf Resort Lodging Year-Round Auditor and Front Desk Representative

positionCarrabassett Valley, ME
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Sugarloaf is currently seeking a dynamic and task focused individual to join their Lodging team as a Resort Night Auditor and Front Desk Representative. This role involves assisting guests with their requests and balancing accounts from daily operations while providing excellent customer service.

Media and EntertainmentRecreationSports

Responsibilities

Provide superior front desk service including but not limited to, using the computer to take reservations, quote/book lodging packages and running reports as needed
Reconcile all lodging accounts, process accounting transactions, and prepare reports for departments and managers
Perform cash reconciliation duties; prepare bank deposits, apply payments to accounts and deliver deposits for delivery
Interact in a professional manner to all Guests, owners, and other Resort Departments
Operate the switchboard to take or to answer questions, forward or transfer calls to expedite service
Meticulously follow the instructions of the Standard Operating Procedures (SOPs)
Provide detailed communication of all guest interactions

Qualification

Customer service experienceCommunication skillsOrganizational skillsMultitaskingTelephone communication

Required

be able to work evenings and weekends and be able to adjust to a flexible schedule driven by business levels and guest volume
be well-organized and able to work independently, multitasking as necessary to complete tasks
possess strong communication skills and be comfortable with telephone communication
have at least 6 months of previous experience in a customer service role

Benefits

Free lift pass for skiing and/or riding (at all Boyne Resorts)
Discounts at resort F&B and retail locations
Discounted ski/snowboard lessons and rentals
Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
Discounted passes at other partner resorts
Eligible for medical/dental/vision/life insurance benefits and to earn paid time off

Company

Sugarloaf

twittertwittertwitter
company-logo
Sugarloaf is a skiing resort that offers thriller games and recreational vacation services.
dateFounded in 1951
location
Franklin, Maine, USA
people-size501-1000 employees
web-link
https://www.sugarloaf.com

Funding

Current Stage
Late Stage

Recent News

The Herald
TGI Fridays shuts two Scottish restaurants after administration move
2026-01-16
The Independent
TGI Fridays shuts 16 restaurants and axes 456 jobs after administration move
2026-01-16
Verdict Food Service
TGI Fridays shuts 16 sites across UK and cuts 456 jobs
2026-01-16
Company data provided by crunchbase