Archetype ยท 17 hours ago
Front Office Operations Coordinator
Homewood, AL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrArchetype is focused on providing quality healthcare services, and they are seeking a Front Office Operations Coordinator to manage front-office operations and patient accounts. This role serves as the primary point of contact for patients and involves coordinating insurance billing and maintaining office organization.
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Responsibilities
Answer incoming calls professionally and compassionately
Schedule, reschedule, and confirm patient appointments
Communicate clearly about office policies, appointments, and next steps
Maintain a calm, organized presence during high-call periods
Work directly with our third-party billing company
Maintain accurate patient account records
Track statements, balances, and follow-ups
Communicate with patients regarding account questions
Assist with collections using professional, ethical communication
Handle incoming and outgoing mail
File paperwork accurately (digital + physical)
Maintain organized patient files and office records
Assist with office systems, checklists, and process improvements
Help keep systems organized and running smoothly
Identify gaps or issues and communicate them clearly
Support doctors and leadership with administrative follow-through
Qualification
Required
Manage front-office operations and patient accounts
Serve as the primary point of contact for patients
Coordinate insurance billing
Maintain a calm, organized presence during high-call periods
Work directly with our third-party billing company
Maintain accurate patient account records
Track statements, balances, and follow-ups
Communicate with patients regarding account questions
Assist with collections using professional, ethical communication
Handle incoming and outgoing mail
File paperwork accurately (digital + physical)
Maintain organized patient files and office records
Assist with office systems, checklists, and process improvements
Help keep systems organized and running smoothly
Identify gaps or issues and communicate them clearly
Support doctors and leadership with administrative follow-through
Benefits
Employee discounts
Training & development
Wellness resources
Company
Archetype
Archetype partners with category creators and industry leaders to build brands.
Founded in 2019
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
H
Helena Maus
Founder & CEO
Leon Spencer
Chief Storyteller
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