McPherson Hospital, Inc. · 1 week ago
Admitting Clerk Representative Days
McPherson, KS
Full-time
Onsite
Entry Level
1+ years expMcPherson Hospital, Inc. is seeking an Admitting Representative to assist patients in accessing healthcare services through pre-registration, registration, and check-in. The role involves capturing accurate demographic and financial information while providing excellent customer service to patients and coordinating with various departments as necessary.
Health CareHealth DiagnosticsNursing and Residential CareRehabilitation
Responsibilities
Provide outstanding customer service and communication to patients, visitors, and coworkers as demonstrated through physical review, comments, and peer interactions
Identify patients presenting for services through review of identification, ensuring patient’s identity 100% of the time and if applicable, generates patient wristbands, securing the band on the patient's wrist
Explain and obtain signature for general consent, HIPAA Notice of Privacy Protection, and other consent forms 100% of the time
Must have an applicable working knowledge of Medicare/Medicaid and third-party insurance needed to complete this position and/or have the ability to obtain within first 90 days
Enter and verify accurate insurance information if available. Notate patient account regarding insurance status when applicable
Scan patient information and signed consent forms into the electronic medical record 100% of the time
Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete admission packet 100% of the time
May provide clerical and PBX support to the medical providers and outpatient service departments on the McPherson Center for Health campus. This includes answering phones, placing and connecting pages, taking messages, scanning documents, and performing other clerical tasks as assigned
May assist Emergency Room providers in arranging transportation for discharged patients
May compile midday and midnight Pre-Census Report
May be required in some departments to assemble patient visit paperwork including but not limited to provider orders, insurance authorizations, lab results and other required documentation
Capability to provide supporting coverage in all areas of registration (ER Admissions, Information Desk, Main Admissions, Wound Care Clinic, etc
Other clerical duties as assigned
Complete department daily checklist including but not limited to pre-registrations, registration file maintenance and others as needed
Scan all required documents into patient’s electronic medical record (includes consent forms, IDs, insurance cards, etc.)
Daily petty cash reconciliation
Completion of HealthStream’s education by designated due date
Model positive and professional interactions between staff, leadership, providers, patients, and visitors
Read and respond to departmental emails and interdepartmental communications in a timely manner
Follow all hospital and departmental policies and procedures, including donning and doffing of appropriate PPE in your workspace
Understand and strictly adhere to HIPAA. Promote a HIPAA compliant campus
Must maintain a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the mission, vision, goals, and values of McPherson Center for Health
Foster collaborative relationships with peers in the department as well as other staff at McPherson Center for Health, with a particular focus on teamwork
Participate in professional development and educational activities. Attend and actively participate in all assigned meetings and in-services
Must communicate time off requests by deadlines outlined by your supervisor
Perform other related duties
Qualification
Required
A High School Diploma or its educational equivalent and one year of satisfactory clerical experience
Ability to commute/relocate if needed. In person positions only available for Admissions
Capability to sit and work with a computer for extended periods
Customer service driven ability to answer a multi-line phone system and transfer if needed
Successful applicants will be self-motivated and able to work well both unsupervised and part of a team
Must have an applicable working knowledge of Medicare/Medicaid and third-party insurance needed to complete this position and/or have the ability to obtain within first 90 days
Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute
Microsoft Office tools (Word, Excel, Teams, etc.)
Benefits
Medical / Dental / Vision
Health Savings Account
403 (b) Retirement Plan- up to 4% employer contribution
Flex Spending Account/Dependent Care Spending Account
Employer Paid Life Insurance
Employer Paid Long-Term Disability/ Short-Term Disability
Earned Time Off
Free 24-hour fitness center
Company
McPherson Hospital, Inc.
Mission Statement: Superior health care and exceptional service for each person, every time.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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