Tellus Solutions, Inc ยท 2 months ago
Service Technician Support
Forest, MS
Full-time
Onsite
Entry Level
1+ years expTellus Solutions, Inc is a leading electronic measurement company focused on technology innovations. The Service Technician Support role involves calibrating, adjusting, and repairing various tools while ensuring effective resource management and customer service.
Information ServicesInformation TechnologyProfessional ServicesSoftware
Responsibilities
Responsible for the calibration, adjustment and repair of various torque and hand tools
Solves problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques
Recommends corrective actions resulting in solutions that are cost effective and enhance the process
Uses daily work schedules to appropriately factor volume, priority, customer expectations, and service center goals into decision making processes
Maximizes the use of existing assets, multi-tasks effectively, and ensures resources are used properly
Qualification
Required
Prior experience is strongly preferred. Applicant should have at least 1 year of related experience in the calibration and repair of electronic test equipment
This position requires some education, specialized training/certification, or Military experience
PC (MS Windows/Office) skills are required
Requires excellent communication and organizational skills
Demonstrates electronic and mechanical competence
Works with clearly defined objectives on customer service assignments that may be repetitive in nature
Solves technical problems of limited scope and complexity
Performs adjustments, calibrations
Provides consistent, solid contribution to team and service center delivery goals
Exercises good discretion in the use of time and other client resources
Maximizes the use of existing assets and ensures client resources are used properly
Maintains high workmanship standards and delivers on commitments
Communicates effectively with internal and external customers
May initiate customer interaction as appropriate
Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence
Company
Tellus Solutions, Inc
Founded in 2005, Tellus Solutions, a Minority-owned firm has been delivering AI, ML, IT solutions to medium and large partners.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sara Jain
Co-Founder
Company data provided by crunchbase