Pacific Sales Kitchen & Home ยท 1 day ago
Customer Service Supervisor
Burbank, CA
Full-time
Onsite
Mid LevelPacific Sales Kitchen & Home is a trusted source for high-quality brand name home products, serving builders, contractors, designers, and consumers. They are seeking a Customer Service Supervisor to oversee daily customer service operations, ensuring high standards of customer satisfaction and efficient support processes.
Home Decor
Hiring Manager
Guillermo Gonzalez Franco
Responsibilities
Supervising a team
Resolving customer inquiries
Managing workflows
Implementing customer service strategies
Ensuring adherence to company policies
Fostering collaboration among team members to maintain an exceptional customer experience
Qualification
Required
Strong supervisory skills, with the ability to manage, guide, and motivate a team effectively
Proficiency in customer service, customer satisfaction, and customer service management
Experience in delivering excellent customer support and problem resolution
Effective communication and interpersonal skills
Organizational and time management skills to oversee tasks and ensure smooth operations
Ability to work on-site in Burbank, CA
High school diploma or equivalent
Preferred
Previous experience in retail or similar customer service environment
a college degree is a plus
Company
Pacific Sales Kitchen & Home
PACIFIC SALES has been a source for superior, famous brand name products for the home for over 60 years.
Founded in 1960
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-01-16Acquired
Company data provided by crunchbase