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Synergy Bank · 5 hours ago

Loan Operations Supervisor

Main - HOUMA, LA 70360

Full-time

Onsite

Senior Level, Lead/Staff

$50K/yr - $75K/yr

10+ years exp

Synergy Bank is seeking a Loan Operations Supervisor to lead and manage the Loan Operations Department. The role involves overseeing daily operations, ensuring compliance with policies and regulations, and providing training and support to staff to enhance efficiency and effectiveness.

BankingFinanceFinancial Services

Responsibilities

Provides leadership, supervision, and direction to Loan Operations personnel

Oversee daily Loan Operations activities, including but not limited to:

Lender Pay Balancing

E-OSCAR credit disputes and monthly reporting

End-of-month processing and reporting

File updates and maintenance

Risk code updates

Letter of credit balancing

Review and resolution of CIP exceptions

Coupon book and tuition payment verification

General loan maintenance functions

Ensures loan collateral is adequately insured by verifying insurance requirements are met in a timely manner

Ensure collateral liens are properly and timely perfected or reinscribed to maintain the Bank’s required lien position

Verifies loan files are accurately scanned, indexed, and maintained in accordance with Bank standards

Demonstrates the ability to perform all departmental duties and serves as a backup when necessary

Works closely with the Loan Processing Manager to ensure loans are set up accurately and efficiently

Collaborate with the Loan Operations Director to resolve operational issues, assess risk, and implement process improvements while promoting a strong team environment

Ensure compliance with the Bank’s Loan Policy and applicable regulations

Provides training, guidance, and ongoing development opportunities to ensure staff have the tools and resources necessary to perform effectively

Conducts employee performance evaluations in accordance with Bank policies

Identifies and recommends process improvements to increase operational efficiency and effectiveness

Participates in special projects and assists other departments as needed

Cross sells Bank products and services to meet customer needs

Delivers excellent customer service to both internal and external customers

Qualification

Supervisory experienceBank policiesProficient in Microsoft ExcelBachelor of Business AdministrationSupervisory skillsMotivate teamCommunicate effectivelyWork independentlySelf-motivate