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DTI (Diversified Technology Inc.) · 3 months ago

Change & Communications Specialist

San Antonio, TX

Full-time

Hybrid

Senior Level

$90/hr - $124/hr

7+ years exp

DTI (Diversified Technology Inc.) is an African American owned IT Consulting/Staffing firm based in Chicago's Loop. They are seeking a Change & Communications Specialist to support a major public utility client in San Antonio, TX, focusing on driving organizational readiness and effective communication for an enterprise-wide ERP implementation.

Information Technology & Services

Responsibilities

Develop and lead comprehensive communication strategies that drive awareness, understanding, and adoption of ERP and business transformation initiatives across all levels of the organization

Craft clear, compelling, and audience-specific communications—including emails, newsletters, intranet articles, leadership updates, FAQs, and visual content—to ensure consistent and effective messaging

Design and manage a detailed communications plan aligned with project milestones, proactively identifying opportunities to inform, engage, and support stakeholders throughout the transformation journey

Partner closely with project leadership and Change Management team to ensure seamless integration of communications with change management activities and to reinforce key messages

Establish feedback mechanisms (e.g., surveys, focus groups, workshops) to monitor communication effectiveness, gather insights, and continuously refine messaging strategies

Support change impact assessments, stakeholder engagement planning, and readiness activities

Qualification

Communications managementChange managementERP implementationStakeholder engagementWriting skillsVisual communicationUtilities experienceInterpersonal skillsPresentation skillsStorytelling