Cynet Systems · 1 month ago
Senior UX Program Manager - Remote / Telecommute
United States
Full-time
Remote
Mid, Senior Level
1+ years expCynet Systems is seeking a Senior UX Program Manager to lead and support user experience research initiatives. The role involves planning and executing research studies, analyzing findings, and translating them into strategic insights while collaborating with cross-functional teams.
EmploymentRecruitingStaffing Agency
Responsibilities
Understand requirements in early and ambiguous phases and define research goals
Plan and execute generative and evaluative user research studies
Perform analysis of competitive landscapes and industry trends
Conduct interviews, surveys, and other qualitative research methods
Translate insights into frameworks, recommendations, and strategic design opportunities
Communicate research findings to stakeholders and cross-functional teams
Facilitate workshops and assist with design and client presentations
Maintain research storytelling throughout the design process to keep teams aligned with user needs
Qualification
Required
Ability to understand requirements at early and ambiguous stages and define research goals
Ability to plan and execute generative and evaluative user experience research activities
Ability to analyze competitive landscapes, stakeholder ecosystems, market forces, and industry trends
Ability to identify appropriate research methods and conduct primary and secondary qualitative research
Ability to write discussion guides, conduct interviews, and apply diverse research methods
Ability to analyze research findings and translate them into actionable insights
Ability to provide strategic perspectives for front-end innovation projects
Strong communication skills to present research strategies, methodologies, and insights
Ability to collaborate with designers to co-create innovative solutions
Ability to facilitate workshops, work sessions, and presentations
Ability to create compelling research storytelling throughout the design process
Ability to keep teams focused on user needs throughout all stages of design
1–3 years of qualitative design research experience
Experience working in a fast-paced environment with varied projects
Experience driving tangible outcomes in a qualitative design capacity
Experience in usability testing, heuristic evaluation, task analysis, surveys, persona creation, journey mapping, and field research
Experience with usability studies, contextual inquiry, survey methods, and co-creation workshops
Experience using AI tools in the research process
Strong understanding of research methods and usability techniques
Ability to design surveys, write discussion guides, and analyze data
Strong analytical and communication skills
Knowledge of qualitative and quantitative research tools
Ability to apply research methods appropriately during product development
Master's or Bachelor's degree in psychology, behavioural science, anthropology, human-computer interaction, or related design discipline
Preferred
A portfolio highlighting research work, contributions, and learnings
Company
Cynet Systems
Headquartered in Washington DC Metro Area, Cynet Systems is a top talent supplier for companies across North America.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashwani (Ash) M.
Partner and Co-CEO
Nikhil "Nick" Budhiraja
Founder / Co-CEO
Company data provided by crunchbase