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Indian Pueblo Cultural Center · 1 day ago

Director of Operations

Albuquerque,NM,US

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

The Indian Pueblo Cultural Center is seeking a Director of Operations to provide leadership and strategic direction for the Indian Pueblo Entrepreneur Complex (IPEC). This role involves overseeing the operations, managing personnel, and ensuring the successful completion of projects aligned with the organization's strategic plan.

AssociationCommunitiesNon Profit

Responsibilities

Leads and provides strategic direction for the Complex to accomplish budgeted revenue and expense goals, management of operations, and other projects driven by strategic initiatives

Analyzes cost and resources needs of various innovative plans to determine overall impact and feasibility while making recommendations for obtaining additional resources to support activity

Provide direction and oversight for the operation of the physical complex to include all current and future facilities

Monitors the use of, tracks, and ensures all facilities and equipment, ensuring safety measures are followed and preventative maintenance occurs to allow regular and frequent use of equipment when needed, in compliance with applicable laws and regulations

Act as the main contact for compliance-related questions and communications

Oversees the recruitment, training, and management of all Complex personnel, who will in turn oversee the day-to-day operations of the Complex, to include office space, commercial kitchen, garden, etc

Mentor and develop direct reports to promote leadership succession, redundancy, and readiness, and effectively meet essential functions of their positions and related job activities and directives

Create, plan, and implement programming and curriculum to encourage creative entrepreneurial innovation. Programming and curriculum for entrepreneurs include but are not limited to accounting/bookkeeping, financials, operations, pitch assistance, funding sources, and guidance on market opportunities

Develops, grows, and sustains multi-stakeholder relationships with community-based organizations to further collaborative initiatives

Determines IPEC types and levels of services to be provided and standards by which delivery will be evaluated

Monitors and measures the overall successes of program and program participants, ensuring ROI initiatives/goals are met

Cultivate relationships with funders related to program objectives and develop and manage programmatic budgets; develop new relationships and assess new partnership opportunities

Provides timely reports in accordance with funding and organization parameters

Works with IPEC clients to diagnose specific challenges and provide support and assistance, tools, and connections that meet client needs in terms of content and delivery method

Identify metrics to quantify IPEC impact in the community to assess effectiveness of programs and interventions

When needed, assists in the creation of policies, practices and procedures for staff to ensure consistency and adherence to department goals

Oversees the development and implementation of Food Hub initiatives

Monitors Food Hub operations, reviewing food chain partnerships, procurement strategies, and customer feedback

Performs other duties as required

Qualification

Business administrationCommunity buildingFinancial planningProject managementGrant writingCulinary managementRelationship managementContract administrationCustomer serviceProblem solvingTime managementEmotional intelligenceCommunication skillsTeam leadershipAdaptability

Required

Bachelor's degree in business administration or related field required

A minimum of four years' experience in a business operations and/or economic development role required

A minimum of four years' experience in community building and relationship management required

A minimum of one-year experience in an entrepreneurial environment and a minimum of one-year experience in grant writing and/or contract administration required

Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation

Knowledgeable in federal, state, and local entrepreneurial community programs and supporting legislation

Knowledge of contracting process and associated local, state, federal, and other regulations

Strong knowledge of financial planning, analysis and budget preparation and grant/proposal writing

Proven track record of successful management of complex projects

Strong skills in problem solving, human relations, and time management

Strong skills in utilizing critical thinking skills and emotional intelligence with the ability to troubleshoot and problem solve

Skill in utilizing positive customer service approach to meet objectives while supporting the customer

Ability to demonstrate a high-level of sensitivity to community/cultural issues and concerns

Ability to communicate efficiently and effectively both verbally and in writing

Ability to lead a team and manage employee performance while striving to reach goals, control costs all while ensuring policies and procedures are followed and customers' expectations are met

Ability to prioritize, multi-task, and adapt to changing priorities in a fast-paced environment