Central Service Dispatcher jobs in United States
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Sunbelt Rentals, Inc. · 2 weeks ago

Central Service Dispatcher

Sunbelt Rentals, Inc. is a leading equipment rental company in North America, seeking a Central Service Dispatcher to join their team. The role involves ensuring prompt receipt and delivery of equipment while coordinating schedules and assisting with customer service issues.

ConstructionIndustrialResidential
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H1B Sponsor Likelynote

Responsibilities

Assist Central Service Manager in the following:
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment
Creating and monitor road mechanic’s schedules
Creating and monitor receipt and maintenance schedules for company equipment
Review daily and weekly driver logs in accordance with company and DOT standards
Perform daily truck inspections in accordance with company and DOT standards
Work closely with other store locations in order to assist them in meeting their customer’s equipment needs
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
Provide adequate feedback to the Region or District PC’s regarding the timely delivery and receipt of equipment
Follow Standard Operating Procedures

Qualification

DOT Regulations knowledgeCustomer Service trainingDispatch trainingConstruction equipment knowledgeEffective communication

Required

High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
At least two years prior knowledge of the applications of various construction/industrial equipment
Working knowledge of the delivery area
Able to effectively communicate
Lift, bend, stoop, squat, reach, crouch and kneel
Sit or stand for long periods of time

Preferred

Customer Service & Dispatch training a plus

Benefits

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day

Company

Sunbelt Rentals, Inc.

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At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us.

H1B Sponsorship

Sunbelt Rentals, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (14)
2023 (13)
2022 (15)
2021 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Brendan Horgan
Chief Executive Officer
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Company data provided by crunchbase