Inside Sales Representative (65151) jobs in United States
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Tireco, Inc ยท 12 hours ago

Inside Sales Representative (65151)

Tireco, Inc is seeking an Inside Sales Representative to maintain customer satisfaction through effective handling of sales inquiries and support for ongoing marketing campaigns. The role involves answering inbound calls, making outbound sales calls, and providing exceptional customer service.

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Responsibilities

Provides exceptional customer service and sales support to all customers and team members
Effectively supports sales and customer service-related inquiries from customers through various channels, i.e., phone, chat, text, and email
Answers inbound customer phone calls
Makes outbound sales calls to support company objectives as assigned by the manager
Enters customer discussion points and other information in the Customer Relationship Management (CRM) system and coordinates follow-up activities
Provides information to customers about our products, services, campaigns, and programs
Develops new prospects and leads by making outbound phone calls and doing research online
Assists sales team and customers with new customer and credit applications
Supports the product returns process for new items and warranty claims
Maintains supplier point-of-sale brochures, catalogs, banners, and other items to support sales team members and customers
Compiles recommendations to improve the efficiency and effectiveness of key business processes
Works with other sales team members and sales team management to share best practices and implement improved sales practices
Availability to work Saturdays as part of team rotation; covering phones remotely using company equipment

Qualification

Customer serviceTelemarketing experienceBilingual English/SpanishMS OfficeNetSuiteHigh school diploma

Required

High school diploma / G.E.D. or equivalent experience
2+ years of experience in a similar or related position
Excellent customer service track record
Basic knowledge of MS Office suite; Word, Outlook

Preferred

Bilingual English/Spanish preferred
Familiarity with NetSuite, preferred

Benefits

Paid Weekly
Sick Time - 5 days
Vacation Time - Earn up to 2-weeks on your first year of employment
Paid Holidays and Floating Holidays
Premium FREE Medical and Dental coverage options
Vision Insurance
401(k) with company matching
Life Insurance
Discounts on Tires and Wheels
Opportunity for advancement

Company

Tireco, Inc

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Tireco, Inc. is one of North America's largest private brand marketers and distributors of tires and tire related products.

Funding

Current Stage
Growth Stage

Leadership Team

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Robert W. Liu
Founder and Chairman
Company data provided by crunchbase