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Real Estate Equities · 10 hours ago

Leasing Agent

Rochester, Minnesota

Full-time

Onsite

Entry, Mid Level

1+ years exp

Real Estate Equities is looking for a full-time Leasing Agent to join their team at Eastgate, a 135-unit apartment complex located in Rochester, Minnesota. The role involves leasing apartments to maintain competitive occupancy and providing exceptional customer service to residents and prospects.

Property ManagementReal EstateRental Property

Diversity & Inclusion

Responsibilities

Meet or exceed budgeted occupancy requirements by: Creating a positive prospect experience

Managing Knock leasing platform by following up with leads and keeping a consistent engagement score of 85% or higher

Scheduling tours, show apartments and follow up with prospects

Respond to leasing inquiries via email, if applicable

Process prospect background check

Ensure prospect meets or exceeds Company screening requirements

Process paperwork required to determine household eligibility for affordable housing programs

Process resident applications and follow up with residents to get necessary paperwork to lease and or renew resident leases

Complete a monthly pricing analysis of competitive buildings to optimize pricing and promotions

Provide residents and applicants with exceptional customer service and foster good resident relations

Report any issues with vacant apartments that would deter the ability to rent

Guide residents to the appropriate staff member to address issues

Attend Compliance training in person at corporate office, via video conference, or provided by a vendor

Attend regularly held training and meetings as necessary

Participate in resident activities and outreach programs

Be a valuable part of an effective on-site team

Perform other duties as assigned

Qualification

Yardi experienceKnock experienceAffordable housing experienceFair Housing Laws knowledgeMicrosoft Office proficiencyCustomer serviceOrganizational skillsEffective communication