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Amery Hospital & Clinic · 2 hours ago

Key Account Manager – Care Delivery Accounts

Bloomington, MN, United States

Full-time

Hybrid

Senior Level

$48.87/hr - $73.31/hr

5+ years exp

HealthPartners is a nonprofit, integrated health care organization providing health insurance and care. The Key Account Manager – Care Delivery Accounts is responsible for retaining and expanding large, high-value accounts through strategic partnerships and delivering customized solutions to improve client outcomes and experiences.

Health CareHospitalPersonal Health

Responsibilities

(15%) Drive client retention, on a profitable basis, through proactive service, strategic insight, and measurable value delivery

(15%) Serves as the primary point of contact for health care strategy and execution, owning the overall client relationship

(15%) Build deep, consultative relationships with client stakeholders, including HR, benefits, finance, and executive leadership

(10%) Develop and maintain relationships with lead consultants and/or brokers on accounts

(10%) Develop and maintain strategic business plans that align with the client goals, industry trends, and organizational capabilities

(10%) Translate complex health data into actionable insights, collaborating with internal clinical, product, and operational teams to ensure solutions are evidence-based, scalable, and measurable

(15%) Proactively engage clients to understand their goals and identify opportunities to expand client relationships by recommending additional HealthPartners products or services that align with their evolving needs

(10%) Facilitate cross-functional collaboration to resolve issues, implement solutions, and deliver exceptional client service

Qualification

Sales/account management experienceHealth care industry knowledgeClient relationship managementAnalytical skillsProficiency with softwareCommunication skillsPresentation skillsCross-functional team leadershipBachelor’s degreeMinnesota insurance licenseDriver’s LicenseDisease management expertiseCase management expertiseDisease prevention expertise

Required

Bachelor's degree or equivalent experience

Five (5) years of sales/account management experience in the health care industry

Proven success managing large, complex clients with multi-site and/or national operations

Minnesota insurance license within 3 months of hire

Current, valid, unrestricted Driver's License (in the state of residence) free of major traffic violations or a pattern of repeated violations for the last 3 years and daily access to a dependable, insured vehicle

Deep understanding of health care administration and funding models

Strong analytical, communication, and presentation skills

Ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment

Ability to work effectively at all levels within the organization

Proficiency with computer software and contact tracking programs

Content expertise in disease management, case management, and disease prevention