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Mid-Ohio Food Collective · 2 days ago

Front Desk Specialist

Grove City, OH

Full-time

Onsite

Entry Level

$19.67/hr - $19.67/hr

1+ years exp

Mid-Ohio Food Collective (MOFC) is looking for a Front Desk Specialist to support the daily operations of the reception area/front desk, ensuring a positive experience for all visitors. The role involves greeting visitors, processing financial transactions, maintaining volunteer records, and assisting with scheduling and recognition efforts.

Non-profit Organization Management

Comp. & Benefits

Responsibilities

Greet and direct walk-in and telephone visitors to appropriate MOFC areas or meeting rooms and provides non-MOFC organizations with assistance while on premises

Sort and delivers MOFC mail; accepts carrier deliveries and coordinates couriers

Process financial transactions for sales, agency payments, and donations by providing receipts, cash payments, credit card payments, and/or check payments

Update MOFC information on Volunteer Hub, organizational landing pages, and similar online resources

Maintain Volunteer Database for quality control purposes, and assists with reporting analytics

Update volunteer records including hours, personal information, and contact information

Create visual content for display screens in partnership with VS Team

Submit and track creative briefs and social briefs for Volunteer Services department

Assist with scheduling group volunteers and provides information regarding scheduling

Capture and curate volunteer photos across MOFC operating locations

Assist with Volunteer Services recognition and appreciation efforts

Conduct site tours and make general organization-wide announcements

Conduct MOFC tours

Maintain and distribute the employee phone directory

Collect leads for volunteer stories and media opportunities

Advocate for volunteerism and the importance of the volunteer program within the organization

Qualification

Receptionist experienceMulti-line phone systemMicrosoft Office proficiencyNon-Profit experienceCustomer serviceLearning new platformsEffective communicationOrganizational skills