Apply on Employer Site

Tao Group Hospitality · 11 hours ago

Nightlife VIP Host - New York City

New York, NY

Part-time

Onsite

New Grad, Entry Level

$25/hr - $30/hr

Tao Group Hospitality is a leading company in the nightlife industry, and they are seeking a Nightlife VIP Host to generate revenue through guest relationship management. The role involves facilitating guest reservations, maintaining visibility throughout the facility, and ensuring total guest satisfaction.

Food and BeverageFood ProcessingRestaurants

Hiring Manager

Taylor Tamburo

Responsibilities

Sell and maintain VIP table reservations/ guest list at assigned branded location

Maintain the minimum revenue support weekly requirements at company branded locations other than your own

Maintain a minimum assigned number of guests checked in on the VIP guest lists

Maintain the minimum revenue support weekly requirements at company branded locations other than your own

All VIP table reservations must be entered into the company system including the guest’s full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)

All assigned data collection, marketing, and social media tasks must be completed per management’s requests

Maintain professionalism at the workplace and with co-workers and patrons

Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you

Maintain a consistent and high level of guest list productivity

Be attentive to all company-related events and upcoming venues and changes

Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins

Responsible for maintaining the workstation/podium in a neat and orderly fashion

Maintain and promote a friendly atmosphere for customers and staff

Provide customers with information and directions

Inform management of any complaint, comments, or incident

Appear in dress code for all shifts at your scheduled time

Comply with cross-promotion of all venues and when needed

Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company

Assists and/ or completes additional tasks as assigned

Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position

Assist and/ or complete additional tasks as assigned

Qualification

Nightlife industry experienceProficient in POS systemsProficient in Microsoft OfficeCustomer service skillsProblem-solving skillsWritten communication skillsVerbal communication skillsTeamwork skills

Required

Excellent written and verbal communication skills required

Must have strong problem-solving skills

Ability to work under pressure and meet deadlines

Must have good positive energy throughout the day

Must be able to read the computer monitors and print legibly

Must be able to sit and/or stand for extended periods of time

Must be able to move quickly through work and set the pace in the office

Must be able to push and lift up to 25 lbs

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain a high level of confidentiality, to include client confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

5-25% Local Travel (United States)

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required