Axiom Global Technologies ยท 11 hours ago
Front Office Manager (Restaurant | Bilingual Preferred)
Axiom Global Technologies is seeking a customer-focused and operationally strong Front Office Manager to oversee front-of-house operations at their restaurant location in San Diego. This role is ideal for a hospitality professional with proven chain restaurant experience, strong people management skills, and a commitment to service excellence in a fast-paced environment.
Responsibilities
Oversee daily front-of-house operations , ensuring exceptional guest experience and service standards
Recruit, train, schedule, and motivate front-of-house staff to achieve service and operational goals
Lead the team independently while maintaining high standards of professionalism and efficiency
Ensure full compliance with U.S. restaurant regulations , including food safety, labor laws, and operational procedures
Handle guest concerns professionally, remaining calm and solution-oriented in high-pressure situations
Utilize POS systems and Microsoft Office tools to manage transactions, reporting, scheduling, and internal communication
Maintain cleanliness, organization, and safety standards across all front-of-house areas
Qualification
Required
Minimum 1 year of experience as a Front of House Manager in a chain restaurant environment
Proven experience managing teams, including recruiting, training, and motivating staff
Strong understanding of U.S. food & beverage industry regulations, food safety standards, and labor laws
Fluent in English; Chinese (Mandarin) is required for this position
Proficiency with POS systems and Microsoft Office Suite (Word, Excel, Outlook)
High school diploma or equivalent required
Strong service mindset with excellent communication, coordination, and conflict-resolution skills
Ability to stand and walk for extended periods
Ability to lift up to 30 lbs
Ability to bend, stretch, and reach for products and supplies (with or without reasonable accommodation)
Comfortable working in variable temperature environments, including refrigerated storage and hot kitchen areas
Ability to maintain cleanliness, sanitation, and safety standards at all times
Preferred
Chinese (Mandarin) preferred
Catering or entrepreneurial restaurant experience is a strong plus
Additional education or training in hospitality is preferred