Coastal Credit Union · 1 week ago
Consumer Lending Systems Manager
Raleigh, NC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expCoastal Credit Union is seeking a Consumer Lending Systems Manager who will lead a team supporting consumer lending operations through system integrations and vendor management. The role is responsible for ensuring competitive and compliant lending products while overseeing technology enhancements and managing relationships with lending technology providers.
Financial ServicesNon Profit
No H1B
Responsibilities
Oversee the implementation and optimization of consumer lending platforms, driving enhancements through advanced technologies and leveraging artificial intelligence to improve integrations with core systems
Partner with internal business units and vendors to ensure smooth deployment of new technologies
Stay current on emerging technologies, system upgrades, and modifications; develop recommendations to enhance system capabilities; and lead all system upgrades and installations, including developing and executing test plans, and documenting outcomes to ensure successful implementation
Manage relationships with lending technology providers, credit bureaus, and other third-party vendors to ensure optimal efficiency and service
Serve as the primary owner and lead for consumer lending systems, ensuring full integration of systems and processes that support underwriting, processing, funding, and post-closing activities for vehicle loans, credit cards, personal loans, and home equity loans. Systems may include Meridian Link, First Close, Zest, Clutch, Dealertrack, RouteOne, and Origence
Compile, produce reporting, present recommendations to management, and maintain competitive loan pricing across indirect and direct auto, personal loans, credit cards and home equity loans
Conduct market research to identify trends and opportunities for new lending products and make recommendations to management accordingly
Lead all campaigns for acquisition, recapture, and utilization for all consumer lending products
Monitor loan portfolio performance, including delinquency, yield, turn times and risk metrics. Provide regular reporting and insights to leadership to guide strategic decisions
Represent Consumer and Indirect Lending on enterprise-wide projects, ensuring systems and needs are considered in broader organizational initiatives
Qualification
Required
Eight years of Consumer Lending experience
Three years of management experience
Project implementation and system integration experience
Related bachelor's degree or four years of additional relevant experience in lieu of degree
Designation as Meridian Link Certified Product Administrator within 12 months of hire
Preferred
Advanced education or certifications in business process management, systems integration, or project management
Company
Coastal Credit Union
Coastal Credit Union has been serving its members since 1967.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tyler Grodi
President & Chief Executive Officer
Recent News
2025-06-24
Company data provided by crunchbase