Caribe Royale Orlando ยท 2 days ago
Host/Hostess (Part-Time) - Stadium Club - Caribe Royale Orlando Hotel
Orlando, FL
Part-time
Onsite
New Grad, Entry LevelCaribe Royale Orlando is a hospitality establishment seeking a Stadium Club Host(ess) to create a fun and inviting atmosphere for guests. The role involves welcoming guests, managing seating assignments, and ensuring a memorable dining experience.
HospitalityLifestyleTravel
Responsibilities
Welcome guests with a warm smile and a friendly greeting as they enter the stadium club. Make them feel excited and appreciated right from the start
Guide guests to their tables and provide them with menus, ensuring that each group is seated comfortably and efficiently
Maintain an organized waitlist during busy periods, accurately estimating wait times and providing updates to waiting guests
Interact with guests, engaging them in conversations and making them feel at home in our lively atmosphere
Celebrate guests' birthdays, anniversaries, and other special occasions with a personalized touch, making their visit extra memorable
Provide information about menu items, drink specials, and promotions, helping guests make delicious choices
Handle special requests or accommodation with a positive attitude, ensuring that each guest's needs are met to the best of your ability
Foster a spirited and enthusiastic environment during games and events, enhancing the overall guest experience
Keep the waiting area clean, organized, and stocked with necessary amenities to ensure guest comfort
Work closely with servers, bartenders, and other team members to ensure a smooth flow of service and a fun atmosphere
Gather feedback from guests, making note of their preferences, comments, and suggestions for continuous improvement
Assist in planning and coordinating special events or promotions to add an extra layer of excitement for our guests
Qualification
Required
Enthusiastic individuals with a passion for providing exceptional service are encouraged to apply
Exceptional customer service skills with a friendly and outgoing personality
Strong communication and interpersonal skills to engage with guests and create a fun and welcoming atmosphere
A genuine passion for creating memorable guest experiences and a positive attitude that spreads enthusiasm to guests and fellow team members
Excellent organizational skills to manage waitlists and seating assignments efficiently
A food handling certification must be completed within the first 90 days of employment
TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment
Must be able to work flexible schedules including nights, weekends, and holidays
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery
Must be able to work in a fast-paced environment
Must be physically fit in order to lift, pull and push items up to 25 pounds
Also requires standing/walking/reaching and bending throughout shift
Preferred
Previous experience as a host, hostess, or in a hospitality role is preferred
Ability to communicate in the English language. Second language is a plus
Company
Caribe Royale Orlando
Caribe Royale Orlando, an all-suite resort and convention center located just 1.5 miles from Disney and offering 1,217 one-bedroom suites and 120 newly renovated two-bedroom villas which are perfect for small meetings, bridal suites and large families.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase