CooperVision · 2 days ago
Supervisor, Collections
Victor, NY
Full-time
Onsite
Mid Level
$51K/yr - $73K/yr
3+ years expCooperVision is a company that operates in a Global Business Services environment, and they are seeking a Collections Supervisor to oversee daily operations of the collections function. The role includes managing collections activities, resolving disputes, and leading a team to optimize cash flow and improve processes.
Health CareManufacturingMedical Device
Hiring Manager
Scott Denney
Responsibilities
Team Supervision: Supervise, and mentor collection specialists, assign tasks, monitor performance, and provide training to ensure accuracy and efficiency
Collections Management: Oversee daily collection activities; ensure timely follow-up on past-due invoices
Dispute Resolution: Resolve escalated billing disputes in collaboration with Sales and Customer Service
Credit Risk Monitoring: Review high-risk accounts and escalate issues to the Collections Manager
Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices
Other Duties: Perform additional responsibilities as assigned by the Collections Manager
Qualification
Required
Strong negotiation and communication skills
Ability to analyze aging reports and identify risk trends
Problem-solving and conflict resolution skills
Proficiency in ERP systems and Microsoft Excel
Knowledge of credit risk management and compliance requirements
Ability to lead and motivate a team in a fast-paced Global Business Services environment
Problem-solving skills with a focus on continuous improvement
Bachelor's degree in accounting or Business-related field (or equivalent experience preferred)
Minimum 3 years of collections experience
Preferred
1-2 years of supervisory or team lead experience
Experience with ERP systems (Oracle or Microsoft Dynamics)
Understanding of O2C processes and best practices within a GBS environment
Company
CooperVision
CooperVision is one of the world’s leading manufacturers of soft contact lenses and related products and services. It is a sub-organization of The Cooper Companies.
5001-10000 employees
H1B Sponsorship
CooperVision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (14)
2022 (7)
2021 (13)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Michael Good
Divisional Chief Financial Officer
Recent News
2026-01-06
FierceBiotech
2025-09-28
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