Expedite Talent Solutions · 6 days ago
Salesforce Business Analyst
Boston, MA
Contract
Onsite
Senior Level, Lead/Staff
10+ years expExpedite Talent Solutions is seeking a Salesforce Business Analyst to partner with business stakeholders for CPQ, RCA, and Billing projects. The role involves gathering requirements, mapping business processes, and translating business needs into functional specifications while ensuring alignment with Salesforce capabilities.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Partner with business stakeholders to elicit, document, and validate requirements for CPQ, RCA, and Billing projects
Map business processes across Quote, Pricing, Contracting, Revenue Recognition, and Billing
Facilitate workshops and discovery sessions to define use cases, workflows, and edge scenarios
Translate business needs into functional specifications, user stories, acceptance criteria, and process flows
Work closely with solution architects and technical teams to ensure business needs align with Salesforce capabilities
Document system integrations between Salesforce Revenue Cloud and ERP/Finance platforms (SAP, Oracle, NetSuite, etc.)
Act as the primary liaison between business stakeholders and Salesforce delivery teams
Ensure clear communication of requirements, scope, and solution impacts
Conduct demos, CRP (Conference Room Pilots), and UAT sessions to validate functionality with business users
Support test planning and execution by validating scenarios and reviewing test cases
Participate in UAT, triage defects, and ensure acceptance criteria are met
Assist in cutover planning, data validation, and hypercare support
Qualification
Required
10+ years of IT/CRM business analysis experience, with 7+ years on Salesforce projects
Strong expertise in Salesforce Revenue Cloud modules, including: CPQ (product configuration, pricing, quoting, approval workflows), RCA (revenue recognition, contract amendments, reporting), Billing (subscription, usage-based billing, invoicing, dunning, credit notes)
Proven experience delivering end-to-end Quote-to-Cash projects
Skilled in writing user stories, BRDs, FRDs, process diagrams, and data mapping documents
Familiarity with integration scenarios (Salesforce to ERP/Finance)
Proficiency in Agile delivery methodologies (Scrum, Kanban) and backlog management tools (Jira, Azure DevOps, etc.)
Preferred
Salesforce certifications such as CPQ Specialist, Revenue Cloud Consultant, or Business Analyst preferred
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase