Nashville Toyota North · 1 week ago
Business Development - Customer Service Rep
Nashville, TN
Full-time
Onsite
New Grad, Entry LevelNashville Toyota North is a car dealership located in Nashville, TN, seeking a full-time Business Development - Customer Service Rep to enhance their customer service team. The role involves answering incoming calls, scheduling appointments, and managing customer interactions to ensure high levels of satisfaction and business growth.
Automotive
Responsibilities
Answer all incoming phone calls for the service department
Answer any questions that customers bring or transfer their calls to the correct employee
Schedule appointments for customers, ensuring a minimum of 40 appointments are set each day
Complete call logs as assigned by the service director making no less than 50 outbound calls per day
Maintain a positive and professional attitude while engaging with each customer
Actively seek out new and return customers to increase business
Qualification
Required
A desire to help our business grow
Excellent customer service skills
Excellent verbal and written communication skills
Ability to maintain a positive and engaging attitude
Highly organized and attentive to detail
Ability to balance multiple tasks while demonstrating good time management
Benefits
Medical
Dental
Paid time off (PTO)
Life insurance
Employee discounts
An IRA bonus match program
A Christmas fund program
A Christmas party
Discounted oil changes
Free unlimited car washes
Free lunches during Saturday shifts
Company
Nashville Toyota North
Nashville Toyota North has been in business for over 35 years. We located just 15 minutes north of downtown Nashville.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase