Expedite Talent Solutions · 1 week ago
IT Business Relationship Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expExpedite Talent Solutions is seeking an IT Business Relationship Manager to act as a strategic partner between IT and the business at Hartsfield Jackson Atlanta Intl Airport. The role focuses on ensuring technology investments align with business goals, fostering strong stakeholder partnerships, and driving value realization from IT services and initiatives.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Serve as the primary liaison between IT and assigned business units
Build trust-based relationships with business leaders to understand goals, challenges, and opportunities
Ensure IT strategies, capabilities, and roadmaps align with business objectives
Facilitate joint planning sessions to identify future technology needs
Capture, evaluate, and prioritize business demands for IT services and projects
Translate business requirements into clear IT proposals, use cases, and project justifications
Support creation of business cases, cost estimates, and benefit analyses
Collaborate with PMO, architecture, and IT teams to ensure alignment and feasibility
Ensure delivered solutions achieve agreed-upon business outcomes and KPIs
Track value realization and identify opportunities for optimization or continuous improvement
Review IT service performance with business stakeholders, highlighting trends and improvement plans
Communicate IT roadmaps, changes, risks, and upcoming activities in clear business language
Promote transparency between IT and business units through structured communication
Manage expectations around solution options, timelines, and constraints
Anticipate business impacts related to new technology, changes, or disruptions
Support organizational change management (OCM) activities for IT initiatives
Act as escalation point for service issues impacting business unit operations
Convey opportunities from TDE leadership where technology can drive efficiency, enhance customer experience, or support growth
Provide insight into TDE and emerging deployment, activities, and upcoming technologies relevant to the business
Work alongside innovation by connecting business challenges with appropriate IT solutions
Qualification
Required
Bachelors degree in IT, Business, or related field
510 years of experience in IT management, business analysis, service management, or a similar role
Strong understanding of IT services, digital transformation concepts, and solution delivery models
Exceptional communication, negotiation, and interpersonal skills
Ability to translate technical concepts into business language
Demonstrated ability to manage multiple stakeholders and competing priorities
Preferred
Experience with ITIL, BRM frameworks, or enterprise architecture is a plus
BRMP (Business Relationship Management Professional)
CBRM (Certified Business Relationship Manager), a plus
ITIL Foundation or higher
PMP, CSM, or other project delivery certifications beneficial
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase