TPG Hotels and Resorts ยท 8 hours ago
Sales Manager
Kansas City, MO
Full-time
Onsite
Entry, Mid Level
2+ years expTPG Hotels and Resorts is seeking a Sales Manager to represent the company and hotel to clients. The role involves developing sales strategies, building relationships with clients, and ensuring customer satisfaction throughout the sales process.
Hospitality
Responsibilities
Act as the face of the company and hotel to current and prospective clients
Communicate professionally and knowledgeably about the hotel's offerings, brand, and positioning
Stay informed on market trends, demand periods, local events, and competitors
Research and analyze business opportunities, industry reports, market demand generators, and customer needs
Develop and maintain relationships with key clients, event planners, and local businesses
Attend trade shows and industry events to promote the hotel and build partnerships
Create tailored proposals that align with client goals and budget
Conduct site visits and deliver impactful presentations
Use creative approaches to generate new leads, including networking, cold-calling, and prospecting
Confidently negotiate terms, close sales, and secure profitable business
Sell and upsell hotel services based on customer needs and hotel strategy
Work toward achieving and exceeding personal and departmental sales targets
Build long-term relationships with clients to ensure repeat business
Provide post-sale support, including event coordination and problem resolution
Ensure customer satisfaction from initial contact through post-event follow-up
Maintain accurate records of sales activities and transactions
Prepare and submit required sales reports and documentation in a timely manner
Ensure compliance with company policies, privacy regulations, and industry standards
Qualification
Required
Bachelor's degree in hospitality, marketing, business, or a related field (or equivalent experience)
Minimum 2 years of sales experience, preferably in the hospitality industry
Strong communication, negotiation, and closing skills
High level of professionalism and customer service orientation
Proficient in understanding client needs and presenting compelling proposals
Ability to multitask, prioritize, and work effectively under pressure
Strong organization and time-management skills
Proficiency with sales tools, CRM systems, and Microsoft Office Suite
Ability to travel locally and occasionally overnight as needed
Compliance with company policies, including dress code and guest service standards
Knowledge of hotel amenities, services, and systems
Preferred
Experience in hotel sales or group/event planning is a plus
Benefits
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
401(k)
Paid Time Off, Holidays and Paid Vacation
AMAZING HOTEL DISCOUNTS!
Company
TPG Hotels and Resorts
TPG Hotels, Resorts, & Marinas is a premier hotel management company, operating hotel properties throughout the United States and all chain scales.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Perelmuter
President & Chief Operating Officer, TPG Hotels and Resorts
Company data provided by crunchbase