TERREPOWER (formerly BBB Industries) · 6 days ago
Technical Support, Inside Sales
Puyallup, WA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrTERREPOWER is a company specializing in remanufactured hydraulic units and components for various industrial applications. The Technical Customer Service Team Member will be responsible for driving customer satisfaction by managing inquiries, providing quotes, sourcing items, and maintaining vendor relationships.
AutomotiveEnergyManufacturing
Responsibilities
Source non-stock items through established vendor partners
Build and maintain strong vendor relationships to ensure timely sourcing and competitive pricing
Report competitive pricing to the Inside Sales Manager
Negotiate sale pricing with approval from the Inside Sales Manager
Follow up on customer quotes to ensure timely responses
Expedite orders when necessary
Assist with warranty claims and product returns
Provide support to Outside Sales and Account Managers
Troubleshoot and resolve customer concerns
Offer technical assistance as needed
Collaborate with other departments to address quality issues
Perform additional duties as assigned
Qualification
Required
Industrial Hydraulics knowledge
Mechanical background
Ability to sit for extended periods; occasional walking, stair climbing, stooping, or bending
Capable of lifting up to 25 pounds
Close vision and ability to adjust focus as required
Proficiency in Microsoft Office programs
Experience using a multi-line phone system
Strong written communication skills for professional emails and correspondence
Familiarity with SAP or similar ERP systems
Strong relationship-building and vendor management skills
Excellent communication and negotiation abilities
Problem-solving and troubleshooting aptitude
Ability to work collaboratively across departments
Attention to detail and organizational skills
Benefits
Vacation
PTO
Paid holidays
Medical/dental/vision
401K plan
Company
TERREPOWER (formerly BBB Industries)
TERREPOWER (formerly BBB Industries) is a global leader in sustainable manufacturing, serving the automotive and industrial markets.
Founded in 1987
10001+ employees
H1B Sponsorship
TERREPOWER (formerly BBB Industries) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-19Acquired
Leadership Team
Duncan Gillis
Chief Executive Officer
Michael Boe
President TERREPOWER Europe
Recent News
Dallas Innovates
2025-12-06
Morningstar.com
2025-12-02
Canada NewsWire
2025-10-27
Company data provided by crunchbase