U.S. Seal Inc. ยท 1 day ago
Customer Service Specialist
Austin, Texas Metropolitan Area
Full-time
Onsite
New Grad, Entry LevelU.S. Seal Inc. is a family-owned supplier of automotive aftermarket engine parts. The Customer Service Specialist will manage customer inquiries and ensure satisfaction, requiring strong communication and problem-solving skills.
Automotive
Hiring Manager
Brenna Murphy
Responsibilities
Addressing customer inquiries
Resolving issues to ensure customer satisfaction
Maintaining excellent phone etiquette
Managing customer accounts
Providing a high-quality customer experience
Proactive communication
Meeting customer needs efficiently and effectively
Qualification
Required
Experience in Customer Service and a strong commitment to ensuring high levels of Customer Satisfaction
Strong Customer Support and Customer Experience skills with a proactive approach to assisting clients
Exceptional Phone Etiquette skills to facilitate professional and effective communication
Strong problem-solving abilities and attention to detail
Excellent organizational and time-management capabilities
Proficiency in using customer service software and tools
High school diploma or equivalent
Preferred
Additional certifications in customer service or related fields are a plus
Company
U.S. Seal Inc.
Leading Supplier of Automotive Aftermarket Engine Parts Since 1959. *Highest Quality, Unbeatable Prices *Family Owned & Operated for 4 Generations
Founded in 1959
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase