AFC ยท 2 months ago
Relationship Specialist
Montpelier, VT
Full-time
Onsite
Mid Level
3+ years expAFC (Automotive Finance Corporation) is dedicated to supporting independent car dealers with finance solutions. The Relationship Specialist will build and manage customer relationships, assess business risks, and drive revenue growth while balancing risk.
FertilityHealth CareHospitalMedicalWomen's
Responsibilities
Use critical thinking to assess business and risk situations and make decisions with little oversight
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships
Manage, service, and balance risk on customer accounts
Manage existing accounts and drive new growth opportunities
Embrace our culture of supporting others' success as they grow in their role
Qualification
Required
A minimum of three to five years of experience in customer-facing, sales, or sales support roles
A valid driver's license with reliable and dedicated transportation
Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues
A strong understanding of portfolio management, risk, and new business development
Ability to work independently and autonomously when needed as well as part of a team
Ability to use and understand technology required for your position such as mobile applications and software
High level of accountability towards local goals and business targets
Preferred
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
Benefits
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
AFC
fertility
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase