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Otis Elevator Co. · 14 hours ago

Quality Engineer

Florence, SC

Full-time

Onsite

Entry, Mid Level

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. They are seeking a Quality Engineer who will be responsible for driving product and process excellence by investigating field failures, identifying root causes, and implementing solutions to enhance product performance and customer satisfaction.

Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation

No H1B

Responsibilities

Interacts with Field mechanics to understand failures and failure modes to aid in identifying cause(s) of failures and aid in working on solutions to prevent reoccurrence of those failures in the future

Assess and evaluates any and all manufacturing processes for gaps that could lead to opportunities for potential defects or escapes to the customer

Assess and evaluates any and all upstream specification processes for gaps that could lead to opportunities for potential defects or escapes to the customer

Documents investigation results and summarizing technical details

Provides detail summaries and presentations to team and reports to management in monthly Quality reviews

Provides detail summaries to other functional groups to initiate Problem Solving projects or events when necessary

Supports other functional departments when needed during Investigations and or Problem-solving projects or events

Analyzes COPQ metrics and AMT issues and data sets

Manages COPQ metrics and AMT reports and summaries

Analyze data sets (drawing conclusions about product and process performance) and communicate recommendations to leaders with the aid of data visualizations

Accomplishes quality and organization mission by completing related results as needed

Qualification

Data analysisQuality engineeringProblem solvingLean certificationSix Sigma certificationMinitabExcelTechnical expertiseUnderstanding elevator systemsTeam collaborationCommunication skillsAttention to detailAdaptability

Required

Understanding the data and data systems along with the manufacturing processes

Logically identifying and reasoning individually and within teams when necessary to participate in detail problem solving events and provide solutions when necessary

Capable of reacting quickly at high frequencies and monitoring yourself and your work

Logically identifying issues and supporting teams with technical expertise to aid in obtain solutions and mistake proofs using but not limited to RRCA

Read and understand information within spreadsheets and other various documents electronically. Excel and Minitab are preferred

Ability to decipher data to identify potential or active issues and possible trends when they exist

Ability to assess and identify issues within process/product when they exist

Ability to work well under pressure & work well with others

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship