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Otis Elevator Co. · 5 hours ago

Quality Engineer

OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA

Full-time

Onsite

Entry, Mid Level

Otis Elevator Co. is a global leader in elevator and escalator manufacturing and services, seeking a Quality Engineer to enhance product and process excellence. The role involves investigating field failures, identifying root causes, and implementing solutions to prevent recurrence, while also assessing manufacturing processes for quality gaps.

Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation

No H1B

Responsibilities

Interacts with Field mechanics to understand failures and failure modes to aid in identifying cause(s) of failures and aid in working on solutions to prevent reoccurrence of those failures in the future

Assess and evaluates any and all manufacturing processes for gaps that could lead to opportunities for potential defects or escapes to the customer

Assess and evaluates any and all upstream specification processes for gaps that could lead to opportunities for potential defects or escapes to the customer

Documents investigation results and summarizing technical details

Provides detail summaries and presentations to team and reports to management in monthly Quality reviews

Provides detail summaries to other functional groups to initiate Problem Solving projects or events when necessary

Supports other functional departments when needed during Investigations and or Problem-solving projects or events

Analyzes COPQ metrics and AMT issues and data sets

Manages COPQ metrics and AMT reports and summaries

Analyze data sets (drawing conclusions about product and process performance) and communicate recommendations to leaders with the aid of data visualizations

Accomplishes quality and organization mission by completing related results as needed

Qualification

Quality EngineeringData AnalysisLean CertificationSix Sigma CertificationManufacturing ProcessesExcelMinitabProblem SolvingPressure ManagementTechnical ExpertiseRoot Cause AnalysisElevator Systems KnowledgeTeam CollaborationCommunication Skills

Required

Understanding the data and data systems along with the manufacturing processes

Logically identifying and reasoning individually and within teams when necessary to participate in detail problem solving events and provide solutions when necessary

Capable of reacting quickly at high frequencies and monitoring yourself and your work

Logically identifying issues and supporting teams with technical expertise to aid in obtain solutions and mistake proofs using but not limited to RRCA

Read and understand information within spreadsheets and other various documents electronically. Excel and Minitab are preferred

Ability to decipher data to identify potential or active issues and possible trends when they exist

Ability to assess and identify issues within process/product when they exist

Ability to work well under pressure & work well with others

Preferred

Bachelor's degree in quality, engineering, or a related field is preferred

Certification in Lean or Six Sigma is advantageous

A basic understanding of elevator systems is also beneficial

Benefits

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Enjoy three weeks of paid vacation, along with paid company holidays

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

Life insurance and disability coverage to protect you and your family.

Voluntary benefits, including options for legal, pet, home, and auto insurance.

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

Pursue your educational goals with our tuition reimbursement program.

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.