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Exclusive Resorts · 6 hours ago

Sr. Commercial Operations Specialist, Marketing

Denver, CO, US

Full-time

Onsite

Mid, Senior Level

$68K/yr - $78K/yr

3+ years exp

Exclusive Resorts is a company that focuses on providing premium vacation experiences. They are seeking a Sr. Commercial Operations Specialist, Marketing to support the execution and maintenance of marketing systems, campaigns, and data workflows, ensuring that they run smoothly across Salesforce and connected marketing platforms.

LifestyleResortsTravel

Work & Life Balance

Responsibilities

Set up and manage Salesforce campaigns, including campaign members and response tracking

Support marketing automations and workflows across tools such as Salesforce, Braze, Pardot, etc

Assist with campaign tracking, UTMs, and triggered communications

Help troubleshoot data and system issues in collaboration with technical teams

Support operational setup for marketing events and partnerships, including Salesforce campaign creation and event platform integrations

Prepare and upload invite lists, perform RSVP testing, and reconcile data between systems

Conduct QA on registrant syncing and post-event lead creation

Perform recurring lead and data uploads (e.g., partner lists, direct mail campaigns)

Maintain data quality through validation, cleanup, and adherence to established standards

Follow documented SOPs to ensure consistency and accuracy

Provide accurate, timely data and run reports for the Senior Manager of Marketing Operations and the Senior Director of Commercial Operations

Create executive-level summaries and dashboards that highlight lead quality, conversion trends, campaign performance, and overall marketing effectiveness

Analyze marketing KPIs, identify trends, and deliver actionable insights to inform strategic decisions

Ensure data integrity and consistency across all reporting and analytics processes

Support Salesforce administrators with testing, QA, and documentation for new marketing-related features

Assist with rollout and adoption of system enhancements

Ensure new functionality aligns with existing workflows and data standards

Qualification

Salesforce CRMMarketing operationsAnalytical skillsReporting skillsSalesforce Administrator CertificationBrazePardotData quality managementClear communicationAttention to detail