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State of South Carolina · 1 day ago

Area Consumer Services Manager - Richland Area Office Internal Applicants Only

Columbia, SC

Full-time

Hybrid

Senior Level

5+ years exp

The State of South Carolina is seeking an Area Consumer Services Manager for the Richland Area Office. In this role, you will be responsible for developing and facilitating local training for staff, coordinating consumer services policy training, and assisting with service provision for transition students while being part of the local area management team.

Government

Responsibilities

Develop and facilitate local training for all staff members to ensure implementation and coordination of the Workforce Innovation and Opportunity Act (WIOA) performance measures

Coordinate training for all staff on a regular basis in the interpretation and implementation of Consumer Services Policy, including the application and eligibility process, vocational assessment, disability management, training and job search/placement assistance to ensure area office success

In coordination with the Area Supervisor, assume responsibility of a vacant caseload

In coordination with your team, assist with providing services, such as training and employment opportunities, for transition students

Serve as a member of the local area management team to assist in the development, implementation, and execution of a strategic plan to meet the needs of the area office and job readiness training center, consumers and businesses

Qualification

Vocational rehabilitation experienceCSPD state standard for counselorsCounseling techniquesConsumer services policySupervision skillsReport writingCaseload organizationEffective communicationRelationship building