The Suter Company Inc. · 1 week ago
Sales Support Specialist
Greater Chicago Area
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expThe Suter Company Inc. is seeking a Sales Support Specialist to support the sales team by coordinating logistics and ensuring excellent customer service. The role requires strong project management skills, attention to detail, and effective communication with internal and external partners.
Food and BeverageManufacturing
Responsibilities
Support the Mission Statement of the Company by Living Our Values, Creating Unique Solutions, and Supporting Customer Success
Treat all co-workers, customers, and suppliers in accordance with our Company’s Core Values of Respect, Integrity, Extraordinary Care, Radical Generosity, Better Every Day, and Customer Success
Follow all company GMPs and SOPs
Partner with the BDM’s on current and future sales opportunities within the shelf stable and refrigerated products food segments that coordinate with The Suter Company’s capabilities, capacity, and values
Facilitate customer projects and timelines, ensuring internal and external communication and action plans are clear and accomplished on time
Represent The Suter Company and serve as the project management contact with customer accounts as assigned, understanding their needs and determining how best to ensure our customers’ success
Support the BDM’s in achieving revenue targets and business goals
Cultivate a partnering relationship with both internal and external customers, focusing on how to optimize their success and balancing that with The Suter Company’s capabilities
Participate in internal communications regarding all details related to the opportunities assigned. Coordinate with Supply Chain, Packaging & Regulatory, Customer Success, Product Development, Food Safety & Product Quality and Operations to ensure customer success
Prepare and present regular project status reports to internal stakeholders
Collaborate with BDM’s to understand and report on customer margins, including freight variance, spoils, promotions, terms, guaranteed product, etc. monthly
Projects as assigned by the Senior Business Development Manager
Participate in The Suter Company business planning process
Actively participate in Sales Team activities, i.e. sales calls and meetings and special projects
Participate in weekly Product Development/Product Realization meetings
Commit to sensory training and weekly participation to support Product Development
Qualification
Required
Bachelor's degree, preferably in business or project management, with a minimum of 3 years of combined experience in sales and project management within the food manufacturing industry
Strong project management, planning and organizational abilities
Excellent presentation, written and oral communication skills
Ability to work independently and as part of a team
Strong working knowledge of Microsoft Office programs, Excel, Power Point, and Teams
Comprehend several abstract and concrete variables; using logic or reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems
Add, subtract, multiply and divide whole numbers and perform arithmetic calculations involving fractions, decimals and percentages
Ability to communicate information and ideas by speaking or writing so others will understand; ability to gather and organize information to write reports and/or articles for publication and sales material; can prepare and/or deliver presentations; interview, counsel or advise people; evaluate technical data
Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects; up to 25% travel
Ability to persuade others to change their minds or behavior; ability to handle complaints, settle disputes, resolve conflicts or otherwise negotiate with others
Far, near, mid-range vision, color identification, depth perception, field of vision
Talk, hear, walk, stand, finger dexterity (computer especially)
Preferred
Working knowledge of the food manufacturing industry is preferred
Benefits
Employee Stock Ownership Plan (ESOP)
Medical
Dental
Vision
Life & Accident Insurance
401k Retirement Plan
Paid Time Off
Vacation
Paid Holidays
Wellness Programs
Company
The Suter Company Inc.
The Suter Company has manufactured prepared food products since 1925.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christine DeVlieger
HR Business Partner/Dream Manager
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