City of Bloomington, IN · 4 days ago
Digital Opportunity Specialist
Bloomington, IN
Full-time
Hybrid
Entry Level
1+ years expThe City of Bloomington, IN is seeking a Digital Opportunity Specialist to advance the goals of their Digital Opportunity Strategic Plan. The role involves managing programs, facilitating community engagement, and promoting digital inclusion initiatives to connect residents with broadband services and training opportunities.
Government Administration
No H1B
Responsibilities
Serve as program manager and primary point of contact for the City’s Digital Opportunity Program, including management of budgets, resources, projects and personnel (interns) associated with City’s Digital Opportunity Program
Responsible for strategic planning around digital opportunity, including the continued development, maintenance and execution of the City’s Digital Opportunity Strategic Plan
Facilitate community dialog on digital opportunity, convening appropriate community institutions to address digital opportunity challenges. Support and maintain community digital divide coalition
Coordinate annual ITS Digital Opportunity Grants program, including promotion, application, award and monitoring processes
Identify and pursue federal, state and local digital opportunity grant funding opportunities to enhance City and community digital opportunity programming
Promote Federal, State and local digital opportunity support services (such as US Affordable Connectivity Program) to eligible residents
Effectively, tactfully and courteously communicate and promote the City’s digital opportunity plans and projects through website, print, social media and other platforms
Provide/arrange training opportunities for residents on effective, safe and secure use of the internet. Partner with not-for-profit organizations to connect with supported populations
Collect performance data on Digital Opportunity Program efficacy; develop, evaluate and report on performance indicators
Provide consultative services to City departments, public and not for profit agencies to improve digital opportunity. Coordinates with City department program officers to promote digital inclusion
Identifies, monitors, and evaluates public and private sector activity and innovations in digital opportunity program management
May assist eligible residents with broadband sign-up process, including successful enrollment, installation and usage (Digital Navigation)
Performs related duties and fulfills responsibilities as assigned
Qualification
Required
Bachelor's Degree in Business, Public Administration, Public Policy, Social Work, Information Technology, Instructional Systems Technology, Learning Technology, Telecommunications or relevant field, or equivalent knowledge, skills, and abilities to perform the essential duties of the position
Minimum experience equivalent to one year in community organizing and coalition building
Minimum experience equivalent to one year in providing customer service
Preferred
Master's Degree Business Administration, Public Administration, Policy Administration, Social Work, Information Technology, Instructional Systems Technology, Learning Technology, Telecommunication or relevant field, preferred
Preferred experience leading multidisciplinary and or multi-organizational projects and/or teams
Preferred experience supporting low-income populations such as those currently underserved by broadband providers
Preferred experience with performance tracking and data management, including data analysis tools and spreadsheets
Preferred Experience With In-person And Remote IT Support
Company
City of Bloomington, IN
Nestled in the rolling hills of southern Indiana, Bloomington is a best-loved city that boasts spectacular scenery, world-class educational institutions and unique shopping and dining experiences.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase