Fetcherr · 1 month ago
Director, Subject Matter Expert (SME) – Global Freight & Cargo
United States
Full-time
Remote
Director/Executive
12+ years expFetcherr is a company specializing in deep learning, e-commerce, and digitization, aiming to revolutionize industries with dynamic AI-driven solutions. They are seeking a senior Subject Matter Expert (SME) at the Director level to lead their global operations in the freight and cargo domain, focusing on shaping freight pricing solutions and engaging with strategic customers.
Air TransportationArtificial Intelligence (AI)Information TechnologyMachine LearningTravel
Responsibilities
Serve as Fetcherr’s senior authority on freight, cargo, and express logistics business models
Bring deep understanding of revenue management, pricing methodologies, cost structures, and operational constraints across global logistics carriers
Translate industry standards and pain points into product direction, model calibration logic, and implementation guidelines
Lead discovery, requirement gathering, and solution-design discussions with enterprise clients
Represent Fetcherr as the domain expert in high level meetings with global customers
Validate scope definitions, operational flows, and pricing use cases during pre sales and project initiation
Provide ongoing guidance during development, onboarding, calibration, and rollout phases to ensure solution accuracy and alignment with customer expectations
Work closely with Product, Data Engineering, Data Science, and Solution Architecture teams to embed domain logic into Fetcherr’s AI pricing models
Define business rules, operational constraints, revenue levers, and fallback mechanisms relevant to freight and cargo pricing
Support internal teams with training and knowledge transfer sessions on freight RM, pricing, and operational workflows
Qualification
Required
12 - 15 years in the freight, express logistics, cargo aviation, or global forwarding industry
Direct experience in Revenue Management, Pricing, Network Planning, or Commercial Operations - mandatory
Hands on familiarity with operational workflows of large carriers such as FedEx, DHL, UPS, or global freight forwarders
Strong analytical and commercial mindset, with the ability to explain RM and pricing logic to technical and non-technical stakeholders
Proven experience working in matrix or cross-functional environments
Ability to break down complex commercial problems into clear, structured requirements
Excellent communication skills in English (written and verbal)
Experience influencing executive stakeholders internally and externally
Ability to lead domain strategy, coach internal teams, and serve as the senior point of reference for all freight-related questions
Preferred
Background in digital transformation within the logistics industry - advantage
Background in information systems within the logistics industry - advantage
Prior work with SaaS/technology companies or innovation teams - advantage
Company
Fetcherr
Fetcherr uses AI to revolutionize airline revenue management with real-time dynamic pricing and market simulation.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$156.5MKey Investors
Salesforce VenturesBattery Ventures
2025-09-25Series C· $42M
2024-06-26Series B· $90M
2023-04-04Series B· $12.5M
Leadership Team
Robby Nissan
Co-Founder & Chief Strategy Officer
Uri Schatzberg
VP of R&D
Recent News
2026-01-22
2025-11-05
2025-10-20
Company data provided by crunchbase