Switchboard Operator I jobs in United States
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General Dynamics Information Technology ยท 9 hours ago

Switchboard Operator I

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services. As a Switchboard Operator I, you will operate a switchboard to route calls, provide information, and support customer needs in a military environment.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building
Handle overseas telephone calls, conference calls, and emergency calls
Provide basic and accurate information in-person and via phone and/or email
Familiarity with a military environment
Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
Apply experience as a telephone operator on switchboard consoles as specified in the task order

Qualification

Telephone SwitchboardCustomer ServiceCustomer InquiriesMilitary environmentEmergency call handling

Required

High School Diploma/GED
Experience as a telephone operator
Experience as a telephone operator on switchboard consoles
Security Clearance Level: SECRET
US Citizenship Required

Preferred

Familiarity with a military environment
Experience handling overseas telephone calls
Experience providing personnel locator service
Experience providing commercial information services
Experience providing customer support
Experience handling conference calls
Experience handling emergency calls
Experience maintaining call accounting databases

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
The ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

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General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Funding

Current Stage
Late Stage

Leadership Team

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Paul Nedzbala
Senior Vice President
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Ben Buckley
Vice President and General Manager
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Company data provided by crunchbase