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General Dynamics Information Technology · 10 hours ago

Training Lead - Health Programs

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $104K/yr

5+ years exp

General Dynamics Information Technology is seeking a Training Lead for the planning, development, delivery, and evaluation of comprehensive training programs supporting the World Trade Center Health Program. The role involves ensuring effective training for various stakeholders, collaborating with program leadership, and maintaining compliance with federal requirements.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

Responsibilities

Develop and execute a program-wide training strategy aligned with WTC Health Program policies, CMS/CDC requirements, and contractual obligations

Establish training governance, standards, and quality controls across all training audiences

Develop training materials including manuals, job aids, SOPs, e-learning modules, and knowledge assessments

Ensure training content reflects current policies, benefits, eligibility rules, claims processes, and system functionality

Coordinate training updates resulting from policy changes, system releases, or operational improvements

Conduct training needs assessments and gap analyses

Measure training effectiveness through evaluations, performance metrics, and feedback loops

Coordinate training updates resulting from policy changes, system releases, or operational improvements

Ensure all training activities comply with federal regulations, privacy requirements (HIPAA), and contract standards

Maintain training records, attendance logs, certifications, and audit-ready documentation

Support audits and oversight activities related to workforce competency and training compliance

Qualification

Curriculum DeliveryTrainingDevelopmentTraining Needs AssessmentTraining CoordinationCurriculum Planning

Required

Curriculum Delivery

Curriculum Planning

Training and Development

Training Coordination

Training Needs Assessment

5 + years of related experience

Bachelor's degree in Education, Instructional Design, Healthcare Administration, Public Health, or a related field

5+ years of experience leading large-scale training programs in healthcare, government programs, or regulated environments

Demonstrated experience managing training for multiple stakeholder groups, including providers, operational staff, and policy teams

Strong knowledge of healthcare operations, claims processing, provider relations, and policy-driven programs

Experience designing role-based curricula and delivering training across diverse audiences and learning modalities

Experience supporting training during system implementations, transitions, or major policy changes

Proven ability to lead cross-functional training teams and coordinate with senior leadership

Excellent written and verbal communication skills, including the ability to translate complex policies into clear training content

Strong stakeholder management skills, with experience engaging clinical, technical, and policy audiences

Experience with learning management systems (LMS), virtual training platforms, and e-learning tools

Proficiency in instructional design methodologies (e.g., ADDIE, adult learning principles)

Ability to analyze training metrics and continuously improve training effectiveness

Preferred

Experience supporting CDC, CMS, or other federal health programs

Knowledge of the World Trade Center Health Program or similar public health or benefits programs

Certification in training, instructional design, or change management (e.g., CPTD, PMP, Prosci)

Experience supporting training during contractor transitions or large operational transformations

Benefits

Comprehensive benefits and wellness packages

401K with company match

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

Vision plan

Full flex work weeks

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

15 days of paid leave per calendar year to be used for vacations, personal business, and illness

10 paid holidays per year

GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees