Lumen Solutions Group Inc. · 2 months ago
Product Manager
Washington, DC
Full-time
Hybrid
Mid Level
$77/hr - $86/hrLumen Solutions Group Inc. is seeking a Product Manager with expertise in the Transportation or Customer Service industry. The role involves applying Product Management and User Experience Research methodologies to drive product strategy and manage customer experiences in a complex environment.
Information Technology & Services
Responsibilities
Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies
Experience with governance, risk, regulatory oversight, and compliance
Transportation or Customer Service Industry Experience
Knowledge of IT, OT, Corporate tech, rail domain, or industrial technologies
Demonstrated success applying User Experience Research and Design Thinking to drive product strategy
Experience managing experiences for internal and external customers in a complex environment like a Customer Care Center at the intersection of advanced digital technology and person-to-person interactions
Qualification
Required
Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies
Experience with governance, risk, regulatory oversight, and compliance
Transportation or Customer Service Industry Experience
Knowledge of IT, OT, Corporate tech, rail domain, or industrial technologies
Demonstrated success applying User Experience Research and Design Thinking to drive product strategy
Experience managing experiences for internal and external customers in a complex environment like a Customer Care Center at the intersection of advanced digital technology and person-to-person interactions
Company
Lumen Solutions Group Inc.
Lumen Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Virginia, USA.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charanjiv Gadh
Chief Executive Officer
Company data provided by crunchbase