Global Credit Union · 1 week ago
Product Owner I, Retail Experience
Glendale, AZ
Full-time
Onsite
Entry, Mid, Senior Level
$80K/yr - $133K/yrGlobal Credit Union is focused on enhancing member and employee experiences through effective product management. The role involves collaborating across business lines to design experiences, manage product lifecycles, and support product launches while maintaining an understanding of credit union operations and industry trends.
BankingFinanceFinancial Services
Responsibilities
Experience design – work collaboratively across multiple business lines to create, deliver, and improve experience requirements for member and employee needs
Product lifecycle management – Develop, maintain and execute upon 1–3-year product roadmaps
Research and analysis - responsible for researching product and industry trends, preparing data to support business decision making about products, capturing various department needs, and providing recommendations based on analysis
Product Launch Support – responsible for working with vendors and project teams to successfully launch new or enhanced products through testing, communication strategy preparation, training, and overall support of the launch
Collaboration - responsible for working with multiple business departments to understand and document their needs, pain points, and priorities, assist in maintaining a feedback loop throughout product launch and analysis of product success
Organizational Knowledge - maintain a working knowledge of credit union operations and an awareness of strategic initiatives, current and emerging technologies and best practices
Qualification
Required
High School Diploma Or equivalent
Proven track record of successful product development and implementations
Demonstrated enthusiasm for user experience design, project management, business proposal recommendation and presentation, analysis, and problem solving
Self-motivated team player with ability to earn the confidence and cooperation of employees outside of the department
Exceptional oral and written communication skills
Strong organizational, critical thinking, and problem-solving skills
Comfortable with uncertainty and change management requirements
Flexible approach to new projects, requirements, and workplace demands
Requires excellent verbal and written communication skills, attention to detail, diplomacy, and project management skills
Ability to define detailed requirements to meet business objectives with an optimal end user experience
Preferred
Experience with financial services and/or agile processes also a benefit
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Company
Global Credit Union
Global Credit Union provides financial services such as e-services, debit, and credit rewards as well as offers a wide range of loans.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$110M2023-04-07Debt Financing· $110M
Leadership Team
Mary Global Credit Union
Executive Vice President/COO
Elizabeth Pavlas
Chief Operations Officer
Recent News
2025-06-25
GlobeNewswire News Room
2025-03-06
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