Nooter/Eriksen, Inc. · 3 months ago
HRSG (Power Generation Capital Equipment) Technical Sales and Support - Aftermarket
St Louis, MO
Full-time
Hybrid
Mid Level
3+ years expNooter/Eriksen, Inc. is an employee-owned company specializing in HRSG design and power industry solutions. They are seeking an Aftermarket HRSG Technical Support to provide support and major retrofits for existing Heat Recovery Steam Generators and Industrial Power Boilers, while building professional relationships with plant personnel and managing project activities.
IndustrialMachinery ManufacturingManufacturingOil and Gas
Responsibilities
Develop Aftermarket project activity by building professional relationships with plant personnel, acquiring technical knowledge of assigned plants and the plant history, visiting assigned plant sites once or twice per year and making sure they know we are available for questions, and ensuring assigned plants receive and understand N/E Service Bulletins
Handle all service calls from assigned plants, ensure each plant receives prompt, knowledgeable, and applicable responses from Nooter/Eriksen as required, quote and manage projects regarding sale of parts, engineering services, and inspection services, and assist with review of work assigned to and completed by Aftermarket Engineers
Negotiate pricing and delivery requirements for spare parts with suppliers and work with the Aftermarket team to decide how to best provide resources to the plant personnel to assure satisfaction
Become technically competent in the general aspects of the design and operation of an HRSG including thermal datasheets, coil configurations, types of valves and where they are used, coil supports, casing penetrations, start-up of the HRSGs, duct burners, CO, and SCR catalyst and become technically competent in the typical commercial offerings of the Nooter/Eriksen Aftermarket department
Qualification
Required
At least three (3) years of experience in a position requiring mechanical skills, strong understanding of engineering fundamentals, and reading/analyzing technical drawings
Strong problem-solving and critical thinking skills and excellent customer service skills
Proactive, and able to work both independently and with a team
Excellent written and spoken communication skills, highly professional, organized, and trustworthy team player
Proficiency in English
Ability to read, write, problem solve, make quick decisions, interpret data and analyze results; effective written and verbal communication is essential
Occasional travel to plants will be required. Estimated travel 20-25% but may vary based on project requirements
Required to climb stair towers, ladders and enter confined spaces during plant visits and inspections
Benefits
401(K) provides an employer match and an annual non-elective contribution.
We provide medical with an employer contribution toward the HSA.
Dental and Short-Term disability is 100% covered by the company.
We also offer vision, fitness reimbursement, and a flexible work schedule including the option of half-day Fridays year-round!
Company
Nooter/Eriksen, Inc.
Nooter/Eriksen, the world's leading independent supplier of Natural Circulation Heat Recovery Steam Generators (HRSG) behind gas turbines, is a single source supplier of custom designed heat recovery systems.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Keilah Baniak, PHR
Human Resources Business Partner
Company data provided by crunchbase