Diversified Systems.com ยท 1 day ago
Technical Specialst 3/TS3
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expDiversified Systems is searching for a Technical Specialist who plays the role of Salesforce Developer and is responsible for managing all aspects of Salesforce.com including configuration, customization and implementation of applications and integrations. The role involves collaborating with internal stakeholders to build solutions that support business requirements and processes.
DatabaseInformation TechnologyProject Management
Responsibilities
Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development
Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support
Maintains and provides enhancements to the existing Salesforce solutions
Develop and create customized reports and dashboards
Manages user testing to include developing test plans, creating user test cases
Create and maintain documentation on processes, policies, configuration, and user guides
Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production
Mentors and trains State Development resources
Design, Develop, Test, Document and Deploy high quality business solutions on the Force.com platform
Maintain, enhance, and create workflows, Flows and other functions and configurations within the Salesforce.com environment
Develops and Manages Communities
Proactively seek out and identify needed system changes
Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed
Handles and implements third-party integrations and trouble-shoots any issues with applications as they arise
Works with leadership and stakeholders, determine Salesforce and other technologies, software, tools, and approaches to improve operational efficiencies, and enhance the customer experience
Creates project documentation, including user interface guides, training documentation or other functional specific documents and change requests
Thoroughly unit test development deliverables and participates in business user acceptance testing
Validates test cases and results against requirements
Develops complex, macro driven reports to summarize system information for Senior Management
Salesforce report-building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase
Assist with migration from older systems/processes into Salesforce.com
Import data as appropriate using Salesforce tools like Data Loader
Log, troubleshoot and resolve system problems
Monitor and manage exception logs for back-end system integration with SFDC
Perform other duties as assigned
Qualification
Required
Must have solid salesforce.com skills, experience setting up Salesforce Communities and ideally understand the general concepts of Customer Relationship Management (CRM)
Bachelor's degree in computer science or information systems or related field
8-10 years of experience in Information systems operations environment in Analysis, Design & Development
5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
5+ years of Experience in Lightning Web Components (LWC), Aura, Apex, SOQL development and Java Script
5+ years of Experience in building and Managing Communities
5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
3+ years of experience with Salesforce tools such as Data Loader, SFDC Outlook connector, Jitterbit, MuleSoft etc
Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
5+ years of experience with SCRUM/Agile Development practices
Required ability to propose, document, and implement software project lifecycle solutions (software and documentation)
Preferred
Salesforce.com Developer certification or Administrator certification, preferred
Knowledge of Salesforce tools like Flosum, Ownbackup are preferred
Benefits
Flexible and competitive compensation benefit packages
Company
Diversified Systems.com
(DSI) was established to provide quality IT consulting services to state and federal government agencies and commercial businesses looking to increase market share, improve profits, and increase productivity while reducing costs and turnaround time.
51-200 employees
H1B Sponsorship
Diversified Systems.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Archie Williamson
Founder and Senior Managing Director
Nathan Paige, MBA, ITIL
Managing Partner & EVP
Company data provided by crunchbase