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Terrasmart · 1 day ago

Project Coordinator

Grand Rapids, MI

Full-time

Hybrid

Entry Level

2+ years exp

Terrasmart is a company focused on meaningful work in the Renewable Energy Industry, and they are seeking a Project Coordinator to provide internal support to the Outside Sales Representatives. The role involves managing customer relationships, assisting with presentations, and ensuring project logistics are handled efficiently.

ConstructionManufacturingSolar

No H1B

Responsibilities

Serve as a primary point of contact for customers, managing relationships through email and phone with a focus on responsiveness and professionalism

Partner with Sales Representatives to support customer presentations, site visits, proposals, RFQs, and warranty-related quotes and orders

Provide light technical support across eBOS products, resolving routine issues and escalating more complex matters as needed

Act as the internal point of contact for project logistics, ensuring materials are scheduled, tracked, and delivered on time

Track and communicate project status for opportunities in the sales pipeline and pre-project phases

Collaborate with Estimating, Project Management, Design, Engineering, and Manufacturing to confirm project details, timelines, and readiness

Ensure accurate and timely processing of purchase orders, contracts, change orders, RMAs, and other required documentation

Prepare project updates and reports for customers, internal teams, and management

Troubleshoot issues independently when possible, applying sound judgment to resolve problems prior to escalation

Support post-project closeout activities, including lien waivers and warranty transfers, and contribute to an overall positive customer experience through timely communication and coordination